Greater Noida, Uttar Pradesh
INR Not disclosed
On-site
Full Time
Job Title: Marketing/ Sales Executive Location: Greater Noida Job Type: Full-Time, On-site Immediate Joiners in 20 Days Preferred Brand: Gemeria Hair **FEMALE CANDIDATES ONLY** About the role: Gemeria Hair is seeking a dynamic, well-presented Marketing/Sales Executive to join our in-house team. This role is ideal for someone passionate about beauty, social media, and customer experience, and is eager to contribute across multiple touchpoints of a luxury D2C brand. Marketing & Social Media: Develop and execute a social media strategy to increase brand visibility, engagement, and customer acquisition. Schedule and publish content across all social media platforms. Create visually appealing, on-brand content (graphics, stories, reels, captions, carousels) for scheduled and campaign posts. Monitor trends, algorithm updates, and competitor activity to optimize content and engagement. Actively respond to DMs, comments, and customer queries on all social platforms with a luxury brand tone. Collaborate with the content and design teams to execute product launches and integrated campaigns. Design and manage emailers/newsletters for product promotions and announcements. Track performance using social media analytics and generate weekly/monthly reports. Sales & Customer Interaction: Conduct video and in-person consultations with Indian and international customers. Recommend suitable products and convert inquiries into confirmed sales. Handle customer queries related to products, orders, trials, and returns professionally. Process regular, PR, and influencer orders with accuracy and coordinate with the operations team for fulfillment. Build and maintain strong relationships with high-value and repeat customers. Follow up on abandoned checkouts, warm leads, and trial requests to drive conversions. Work towards weekly and monthly sales targets; maintain records of activities and results. Influencer & PR Coordination: Identify and manage relevant influencers (barter/paid) aligned with brand values. Coordinate PR packages send-outs, track content performance, and ensure timely campaign execution. Brand Support & Events: Collaborate with internal teams for shoot planning, content creation, and inventory coordination. Support exhibitions and events, including logistics, setup, product display, and client handling. Assist in model/product shoots and help ensure high-quality visuals for digital use. Requirements: 1–3 years of experience in marketing, social media, customer-facing, or sales roles (beauty/fashion industry preferred) Excellent communication skills (written and spoken) in English and Hindi Confident on video calls and presentable for luxury clientele Familiarity with Shopify, social media tools, and influencer marketing Creative, detail-oriented, and results-driven Self-motivated, quick to adapt, and able to multitask Must be based in Greater Noida and available for full-time in-office work from Monday to Saturday Note: This role may evolve based on brand needs. We are looking for someone adaptable, proactive, and excited to grow with us. Why Join Gemeria Hair? We’re a fast-growing, women-led beauty brand redefining how hair extensions & wigs are experienced. You’ll work in a creative and collaborative environment where ideas are celebrated, innovation is encouraged, and your work truly makes an impact. You'll gain hands-on experience across 360° brand marketing—from social media and influencer campaigns to sales, content creation, and event execution. How to Apply: Send your resume + portfolio or content samples to hr@gemeriahair.in or apply directly on this platform. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Application Question(s): Will you be able to relocate to Greater Noida, Uttar Pradesh for this job? Have you handled marketplaces like Myntra, Nykaa, Amazon? How many years of Retail Apparel and Fashion experience do you currently have? Experience: Retail sales: 1 year (Required) Email marketing: 1 year (Required) whatsapp marketing: 1 year (Required) Social media management: 1 year (Required) Direct sales: 1 year (Preferred) Work Location: In person Application Deadline: 01/06/2025 Expected Start Date: 15/06/2025
Noida, Uttar Pradesh, India
None Not disclosed
Remote
Full Time
Company Description Gemeria Hair has been a leading exporter of fine-quality hair extensions for the past decade. We specialize in handcrafted hair extensions and wigs sourced from South Indian Temples, ensuring our products are 100% natural human hair. Our process is sustainable, producing biodegradable waste, while supporting underprivileged communities with meals, healthcare, and shelter. Our product design team has integrated insights from top design hubs like Japan and South Korea, creating products that meet and surpass international standards. Role Description This is a full-time hybrid role for a Sales Specialist, located in Greater Noida with some work from home flexibility. The Sales Specialist will be responsible for day-to-day sales activities, engaging with customers, managing sales operations, and providing excellent customer service. The role also involves training and supporting the sales team, and developing strategies to increase sales and customer satisfaction. Qualifications Strong Communication and Customer Service skills Proven Sales and Sales Management experience Ability to train and support a sales team Excellent interpersonal skills and ability to work in a hybrid environment Experience in the hair extensions or beauty industry is a plus Bachelor's degree in Business, Marketing, or related field
Gautam Buddha Nagar, Uttar Pradesh, India
None Not disclosed
On-site
Full Time
Job Title: Customer Support & Consultation Executive Location: Greater Noida (On-site) Job Type: Full-Time Brand: Gemeria Hair ABOUT US: Gemeria Hair is a premium luxury brand offering high-quality human hair extensions, wigs, and toppers. We serve clients across India and internationally, delivering not just products but experiences. Our customers expect professional, personalized, and timely support — and we’re looking for someone who can deliver exactly that. KEY RESPONSIBILITIES: Attend and respond to incoming calls , including timely callbacks for missed calls Provide prompt customer support across Instagram, Facebook, YouTube, and other social media platforms Handle WhatsApp Business communication via Bitespeed/Zoko or other tools used in the future Deliver clear, professional email responses for inquiries, issues, and consultation Manage international customer queries — via email, WhatsApp, and video calls Conduct video call consultations for both Indian and international customers, offering expert guidance on product selection Book and manage appointments and trial bookings (virtual & in-person) Handle returns and exchanges , ensuring a smooth, empathetic process aligned with company policy Use the Ticket ID system to log, track, and resolve customer queries effectively Perform timely follow-ups for unresolved issues and ongoing cases Maintain a friendly, calm, and patient tone , even with high-touch or concerned customers Ensure top-notch English communication — written and spoken, suitable for global clientele Multitask across multiple dashboards: Shopify, email, WhatsApp, CRMs, etc. Provide personalized product consultations , helping customers find the right fit based on their needs Think proactively and solve problems independently where possible. REQUIREMENTS: 1–3 years of experience in customer service , preferably with a luxury or D2C brand Excellent command of spoken and written English Must be comfortable speaking on camera for video consultations (India & international) Tech-savvy with experience using customer service tools , Shopify, and CRM platforms Strong empathy, patience, and communication skills Ability to multitask and manage pressure during high-volume periods Familiarity with global customers’ expectations and time zones is a plus WHY JOIN US? Join a premium, fast-growing D2C brand with a loyal global customer base Be part of a collaborative and high-performance support team Gain exposure in international customer support and consultation Work in a modern and supportive office environment at our Greater Noida headquarters Training and development opportunities in luxury customer service Apply here or email us on hr@gemeriahair.in.
Greater Noida, Uttar Pradesh
INR 3.12 - 4.2 Lacs P.A.
On-site
Full Time
Job Title: Customer Support & Consultation Location: Greater Noida (On-site) Brand: Gemeria Hair About Us: Gemeria Hair is a premium luxury brand offering high-quality human hair extensions, wigs, and toppers. We serve clients across India and internationally, delivering not just products but experiences. Our customers expect professional, personalized, and timely support and were looking for someone who can deliver exactly that. Key Responsibilities: Attend and respond to incoming calls, including timely callbacks for missed calls Provide prompt customer support across Instagram, Facebook, YouTube, and other social media platforms Handle WhatsApp Business communication via Bitespeed/Zoko or other tools used in the future Deliver clear, professional email responses for inquiries, issues, and consultation Manage international customer queries via email, WhatsApp, and video calls Conduct video call consultations for both Indian and international customers, offering expert guidance on product selection Book and manage appointments and trial bookings (virtual & in-person) Handle returns and exchanges, ensuring a smooth, empathetic process aligned with company policy Use the Ticket ID system to log, track, and resolve customer queries effectively Perform timely follow-ups for unresolved issues and ongoing cases Maintain a friendly, calm, and patient tone, even with high-touch or concerned customers Ensure top-notch English communication written and spoken, suitable for global clientele Multitask across multiple dashboards: Shopify, email, WhatsApp, CRMs, etc. Provide personalized product consultations, helping customers find the right fit based on their needs Think proactively and solve problems independently where possible Requirements: 1–3 years of experience in customer service, preferably with a luxury or D2C brand Excellent command of spoken and written English Must be comfortable speaking on camera for video consultations (India & international) Tech-savvy with experience using customer service tools, Shopify, and CRM platforms Strong empathy, patience, and communication skills Ability to multitask and manage pressure during high-volume periods Familiarity with global customers’ expectations and time zones is a plus Why Join Us? Join a premium, fast-growing D2C brand with a loyal global customer base Be part of a collaborative and high-performance support team Gain exposure in international customer support and consultation Work in a modern and supportive office environment at our Greater Noida headquarters Training and development opportunities in luxury customer service Call to Connect: +91 9990470797 Job Types: Full-time, Permanent Pay: ₹26,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): What support tool do/did you use to communicate with customers? Are you fluent in both spoken and written English, and comfortable communicating with international clients? Are you willing to work full-time from our Greater Noida office? Have you worked with any of the following before — Shopify, WhatsApp Business tools (e.g., Zoko/Bitespeed), Ticket systems (e.g., Zoho Desk), or Instagram DM support? Experience: Customer service: 1 year (Preferred) Location: Greater Noida, Uttar Pradesh (Required) Work Location: In person Application Deadline: 15/08/2025 Expected Start Date: 30/08/2025
Greater Noida
INR 3.12 - 4.2 Lacs P.A.
On-site
Full Time
Job Title: Customer Support & Consultation Location: Greater Noida (On-site) Brand: Gemeria Hair About Us: Gemeria Hair is a premium luxury brand offering high-quality human hair extensions, wigs, and toppers. We serve clients across India and internationally, delivering not just products but experiences. Our customers expect professional, personalized, and timely support and were looking for someone who can deliver exactly that. Key Responsibilities: Attend and respond to incoming calls, including timely callbacks for missed calls Provide prompt customer support across Instagram, Facebook, YouTube, and other social media platforms Handle WhatsApp Business communication via Bitespeed/Zoko or other tools used in the future Deliver clear, professional email responses for inquiries, issues, and consultation Manage international customer queries via email, WhatsApp, and video calls Conduct video call consultations for both Indian and international customers, offering expert guidance on product selection Book and manage appointments and trial bookings (virtual & in-person) Handle returns and exchanges, ensuring a smooth, empathetic process aligned with company policy Use the Ticket ID system to log, track, and resolve customer queries effectively Perform timely follow-ups for unresolved issues and ongoing cases Maintain a friendly, calm, and patient tone, even with high-touch or concerned customers Ensure top-notch English communication written and spoken, suitable for global clientele Multitask across multiple dashboards: Shopify, email, WhatsApp, CRMs, etc. Provide personalized product consultations, helping customers find the right fit based on their needs Think proactively and solve problems independently where possible Requirements: 1–3 years of experience in customer service, preferably with a luxury or D2C brand Excellent command of spoken and written English Must be comfortable speaking on camera for video consultations (India & international) Tech-savvy with experience using customer service tools, Shopify, and CRM platforms Strong empathy, patience, and communication skills Ability to multitask and manage pressure during high-volume periods Familiarity with global customers’ expectations and time zones is a plus Why Join Us? Join a premium, fast-growing D2C brand with a loyal global customer base Be part of a collaborative and high-performance support team Gain exposure in international customer support and consultation Work in a modern and supportive office environment at our Greater Noida headquarters Training and development opportunities in luxury customer service Call to Connect: +91 9990470797 Job Types: Full-time, Permanent Pay: ₹26,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): What support tool do/did you use to communicate with customers? Are you fluent in both spoken and written English, and comfortable communicating with international clients? Are you willing to work full-time from our Greater Noida office? Have you worked with any of the following before — Shopify, WhatsApp Business tools (e.g., Zoko/Bitespeed), Ticket systems (e.g., Zoho Desk), or Instagram DM support? Experience: Customer service: 1 year (Preferred) Location: Greater Noida, Uttar Pradesh (Required) Work Location: In person Application Deadline: 15/08/2025 Expected Start Date: 30/08/2025
Gautam Buddha Nagar, Uttar Pradesh, India
None Not disclosed
On-site
Full Time
Job Title: Customer Support/ Consultation Location: Greater Noida (On-site) Job Type: Full-Time Brand: Gemeria Hair About Us: Gemeria Hair is a premium luxury brand offering high-quality human hair extensions, wigs, and toppers. We serve clients across India and internationally, delivering not just products but experiences. Our customers expect professional, personalized, and timely support, and were looking for someone who can deliver exactly that. Key Responsibilities: Attend and respond to incoming calls , including timely callbacks for missed calls Provide prompt customer support across Instagram, Facebook, YouTube, and other social media platforms Handle WhatsApp Business communication via Bitespeed/Zoko or other tools used in the future Deliver clear, professional email responses for inquiries, issues, and consultation Manage international customer queries via email, WhatsApp, and video calls Conduct video call consultations for both Indian and international customers, offering expert guidance on product selection Book and manage appointments and trial bookings (virtual & in-person) Handle returns and exchanges , ensuring a smooth, empathetic process aligned with company policy Use the Ticket ID system to log, track, and resolve customer queries effectively Perform timely follow-ups for unresolved issues and ongoing cases Maintain a friendly, calm, and patient tone , even with high-touch or concerned customers Ensure top-notch English communication written and spoken, suitable for global clientele Multitask across multiple dashboards: Shopify, email, WhatsApp, CRMs, etc. Provide personalized product consultations , helping customers find the right fit based on their needs Think proactively and solve problems independently where possible Requirements: 13 years of experience in customer service , preferably with a luxury or D2C brand Excellent command of spoken and written English Must be comfortable speaking on camera for video consultations (India & international) Tech-savvy with experience using customer service tools , Shopify, and CRM platforms Strong empathy, patience, and communication skills Ability to multitask and manage pressure during high-volume periods Familiarity with global customers’ expectations and time zones is a plus Why Join Us? Join a premium, fast-growing D2C brand with a loyal global customer base Be part of a collaborative and high-performance support team Gain exposure in international customer support and consultation Work in a modern and supportive office environment at our Greater Noida headquarters Training and development opportunities in luxury customer service Apply here or email us at hr@gemeriahair.in. Contact Number: +91 9990470797
gautam buddha nagar, uttar pradesh
INR Not disclosed
On-site
Full Time
The role of Creative Content Strategist at Gemeria Hair in Greater Noida is a full-time opportunity for individuals who are highly creative, strategic, and trend-savvy. As a part of the team, you will be responsible for leading the ideation, creation, and execution of compelling content across various platforms to enhance the voice and presence of Gemeria Hair. Your key responsibilities will include conceptualizing and executing original, on-brand content for social media, campaigns, promotions, emailers, and ads. You will also develop content strategies tailored to different platforms such as Instagram, Facebook, Pinterest, and YouTube. Writing high-impact copy like captions, taglines, ad copy, and video scripts will be a crucial aspect of your role. To excel in this position, you should proactively research content trends, competitor campaigns, audience behavior, and emerging formats to stay ahead of the curve. Your ability to bring fresh and innovative ideas to the table regularly, from content formats to campaign themes, will be highly valued. Additionally, you will be involved in planning, coordinating, and creatively directing product photoshoots and videos for product launches and marketing campaigns. Collaboration with marketing, design, and video teams is essential to bring content ideas to life while ensuring that all content produced aligns with the brand aesthetic and marketing goals. Managing content calendars, tracking key performance metrics across platforms, and using analytics tools to assess content performance will all be part of your responsibilities. Regularly reporting on content effectiveness, suggesting optimizations, and testing new formats or concepts based on data will help drive future creative strategy. The ideal candidate for this role will have at least 3-5 years of experience in content creation, digital strategy, or creative roles. Strong creative thinking, exceptional storytelling skills, trend-spotting abilities, and familiarity with content performance metrics are essential. Experience in the beauty, fashion, or lifestyle industry, leadership skills in creative/content teams, and knowledge of performance marketing will be considered a bonus. Joining Gemeria Hair offers the opportunity to be part of a fast-growing, women-led beauty brand that is redefining the experience of hair extensions & wigs. In this creative and collaborative environment, your ideas will be celebrated, innovation will be encouraged, and your work will truly make an impact. To apply for this role, please send your resume and portfolio or content samples to hr@gemeriahair.in or apply directly on the provided platform. Let's work together to create scroll-stopping, share-worthy, and brand-elevating content.,
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