Functional Consultant L2

8 - 10 years

7 - 11 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Job Summary

Functional Consultant L2

Key Responsibilities


  • Work with business stakeholders to gather, analyze, and document functional requirements.
  • Configure, customize, and support application modules (ERP/CRM/Domain-specificcustomizable).
  • Provide L2 functional support for incidents, service requests, and operational issues.
  • Perform impact analysis, gap analysis, and propose feasible functional solutions.
  • Collaborate with technical teams for developments, enhancements, and integrations.
  • Support testing activities including UAT, SIT, regression, and validating fixes.
  • Prepare functional specs, process documentation, user manuals, and training materials.
  • Conduct user training sessions and ensure smooth adoption of new functionalities.
  • Escalate critical issues to L3/Architect teams and provide detailed analysis.
  • Participate in process improvements, configuration optimization, and best practice implementation.
  • Ensure compliance with organizational standards, governance processes, and quality requirements.

Mandatory Skills: SAP Successfactor PMGM .
Experience: 8-10 Years .

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