Full Time Sales Advisor

Role Overview: As the Sales Advisor at H&M Group in New Delhi, you will be the friendly face greeting customers and embodying the heart of the brand. Your role is essential in providing high-level service to enhance the shopping experience, from initiating conversations to assisting at various points in the store. You will play a vital role in creating welcoming experiences that showcase the best of the brand, guiding customers through their journey with warmth and enthusiasm. Key Responsibilities: - Provide high-level customer service by assisting customers at the cash desk, fitting rooms, and throughout the shop floor. - Process deliveries, replenish stock, and merchandise the latest garments. - Collaborate with your team to create moments that matter for customers. - Engage with customers, offer genuine assistance, and provide proactive service. - Actively listen to understand customer needs and perspectives. - Maintain a schedule flexibility to work varied hours, including evenings and weekends. - Serve English-speaking customers and liaise with internal stakeholders using English language skills. Qualifications Required: - Customer-focused with a commitment to delivering excellent service. - Adaptable and flexible to navigate change and adjust to shifting priorities. - Action-oriented, proactive, and driven to take initiative. - Strong communicator with a genuine interest in people. - Eager to learn, open to feedback, and looking for growth opportunities. - Brand enthusiast with a passion for the H&M brand and collection. - Willing and able to work varied hours, including evenings and weekends. Additional Details: - This is a full-time position based in New Delhi. - Benefits include a 25% staff discount across all H&M Group brands, annual leave, medical leave, and development opportunities. - H&M Group is committed to fostering an inclusive, diverse, and equitable workplace, considering all dimensions of diversity throughout the recruitment process.,