Job
Description
About The Role
Project Role :Full Stack Engineer
Project Role Description :Responsible for developing and/or engineering the end-to-end features of a system, from user experience to backend code. Use development skills to deliver innovative solutions that help our clients improve the services they provide. Leverage new technologies that can be applied to solve challenging business problems with a cloud first and agile mindset.
Must have skills :Microsoft 365
Good to have skills :NA
Minimum 15 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:The Cognitive Workplace Collab Full Stack Engineer designs and develops cognitive cloud applications and services"”ranging from user interfaces to API layers and AI integration middleware. The engineer works across front-end, back-end, and cloud infrastructure layers to deliver intelligent, data-driven solutions that leverage AI/ML models, agentic workflows, and cognitive automation frameworksThe role involves designing, implementing, and managing enterprise-grade collaboration platforms and unified communication services across Microsoft 365, Google Workspace, and cloud environments (Azure, AWS, GCP). The engineer will work closely with cross-functional IT teams, business stakeholders, and vendor partners to deliver secure, scalable, and high-performing collaboration solutions that enable seamless communication and productivity for our global workforce.
Roles & Responsibilities:
Design, build, and manage collaboration platforms and unified communication services which include M365, Teams, OneDrive and highly available cloud infrastructure on platforms such as AWS, Azure, or Google Cloud.Implement Enterprise Voice solutions on Microsoft Teams, Zoom & CiscoDesign and develop scalable applications using Power Apps, Power Automate, Terraform and Graph API.Implement Compliance policies for secure file sharing, storage policies, and access management.Enable Seamless integration of between the Hybrid environmentsSupport and integrate services across Azure, AWS, and Google Cloud Platform for hybrid collaboration environments.Collaborate with cloud architects to ensure platform scalability, security, and compliance.Develop and maintain PowerShell/Python scripts to automate administrative tasks, reporting, and monitoring of UCC services.Automate deployment pipelines and manage CI/CD workflows using tools such as Jenkins, GitLab CI, or GitHub Actions.Contribute to operational efficiency through automation and self-service capabilities.Implement collaboration governance frameworks including retention, compliance, and DLP policies.Work with Digital Experience and Service Desk teams to ensure proactive monitoring, troubleshooting, and resolution of collaboration-related issues.Advanced support & RCA:Lead Tier 3 investigations, run blameless postmortems, and deliver data backed action plans.Integrate and support AI-driven tools and frameworks, including Generative AI and Agentic AI technologies, within cloud infrastructure and applications.Documentation & enablement:Publish patterns, runbooks, and ADRs; coach operations/regional teams to scale adoption Professional & Technical
Skills:Strong hands-on experience with Microsoft 365 administration, including Teams Administration (incl. Enterprise Voice / Direct Routing / SBC integration), OneDrive Administration and Exchange Online Basics.Experience with Migration tools like Quest on Demand, Sharegate and Microsoft Migration Manager.Solid understanding of Office 365 Suite (Outlook, SharePoint, Yammer, Planner, etc.) and Cloud management concepts.Good cloud knowledge on Azure Fundamentals, AWS Cloud Practitioner, Google Cloud Digital Leader.Google Workspace administration and interoperability knowledge.Good understanding of Networking fundamentals (DNS, VPN, Firewalls, SIP/VoIP) and PowerShell scripting (automation, reporting, administration).Platform administration across M365, Google Workspace, and Entra ID"”including Conditional Access and identity lifecycle basics.Automation:PowerShell (advanced), Terraform (modules, state), and Microsoft Graph API (device, user, app endpoints).Cloud foundations:Azure fundamentals (IaaS) and AWS Cloud Practitioner level understanding.GenAI literacy:Designing Copilot/Gemini prompts and copilots for workplace scenarios; orchestrating Lang Chain RAG workflows grounded in approved content.Ability to troubleshoot complex infrastructure and application issues.Strong problem-solving skills, analytical thinking, and ability to manage complex hybrid environments.Excellent communication and stakeholder management skills.Certifications (Required / Preferred):Required:Microsoft Certified:Teams Administrator Associate (MS-700)Microsoft 365 Certified:Fundamentals (MS-900)Azure Fundamentals (AZ-900)Preferred:AWS Certified Cloud PractitionerGoogle Cloud Digital LeaderMicrosoft 365 Certified:Enterprise Administrator Expert (MS-100/MS-102)Microsoft Security, Compliance, and Identity Fundamentals (SC-900)Quest / Sharegate product certifications (if available)
Additional Information:The candidate should have minimum 3 years of experience in Microsoft 365.This position is based at our Bengaluru office.A 15 years full time education is required.
Qualification 15 years full time education
