Vacancy for a Leading Automobile Company in Nepal !! Job Title: Service & Parts Head – Heavy Equipment Division 📍 Location: Kathmandu, Nepal 🏢 Company: One of the Leading Automobile Companies 📅 Experience: Minimum 8–10 years in Service and Parts operations, with significant experience in dealer management and heavy equipment industry 🎓 Qualification: Bachelor’s in Mechanical/Automobile Engineering preferred; MBA is a plus 🔹 Role Overview: The Service & Parts Head will lead and oversee the after-sales operations, including service delivery, spare parts inventory, and dealer support for the heavy equipment division. The position demands a seasoned professional who can drive operational excellence, enhance customer satisfaction, and support business growth through effective service and parts strategies. 🔹 Key Responsibilities: Lead the overall Service and Spare Parts function across dealer networks and company-owned workshops. Design and implement strategies for efficient service delivery and parts availability. Monitor service KPIs – TAT, FTR, customer satisfaction, etc. Manage spare parts inventory, procurement planning, and logistics to ensure optimal availability. Build and maintain strong relationships with dealers and service teams across regions. Plan and execute training programs for technicians and service advisors. Ensure compliance with quality standards, warranty processes, and safety protocols. Analyze warranty claims, failure trends, and initiate improvement actions. Collaborate with OEMs and principals for technical support and updates. Support product launch teams with after-sales readiness planning. Drive initiatives to improve cost efficiency and service profitability. 🔹 Required Skills & Qualifications: Proven experience managing dealer service & parts operations, preferably in heavy equipment (construction equipment, commercial vehicles, or industrial machinery). In-depth understanding of after-sales processes, service revenue streams, and customer lifecycle management. Strong knowledge of spare parts planning, inventory management, and vendor coordination. Hands-on experience with ERP/DMS systems related to service and parts (SAP, AutoSoft, etc.). Excellent leadership, communication, and team management skills. 🔹 Preferred Attributes: Strong problem-solving and analytical skills. Customer-centric mindset with a focus on uptime and satisfaction. Willingness to travel to regional offices and dealer locations as required. Show more Show less
Job Summary: The Plant Head will be responsible for overseeing the overall functioning of the edible oil manufacturing plant. This includes production planning, process optimization, quality assurance, maintenance, safety, and workforce management to ensure efficient, safe, and cost-effective operations. The role requires strong leadership and technical knowledge in edible oil processing, refinery operations, and packaging. Key Responsibilities: 1. Plant Operations Management: Lead daily plant operations, including production, refining, packaging, maintenance, and utilities. Ensure timely and cost-effective production as per market demand and business plans. Monitor plant KPIs and implement continuous improvement initiatives (Lean, TPM, Six Sigma, etc.). 2. Production Planning & Control: Coordinate with supply chain and procurement for raw material planning (crude oil, packaging materials, etc.). Ensure optimal utilization of manpower, machinery, and materials. Reduce wastage, downtime, and energy costs. 3. Quality & Compliance: Enforce quality standards as per FSSAI, ISO, HACCP, and other statutory guidelines. Ensure compliance with GMP and food safety norms across all operations. Liaise with regulatory bodies and external auditors for inspections and certifications. 4. Maintenance & Engineering: Lead preventive and breakdown maintenance programs. Coordinate with engineering and utility teams for smooth plant operations. Oversee new machinery installation, plant upgrades, and capacity expansions. 5. Safety & Sustainability: Ensure strict adherence to health, safety, and environmental (HSE) regulations. Promote a culture of safety and conduct regular audits, drills, and training. Drive sustainability initiatives including energy efficiency and waste management. 6. Team Management: Lead and develop a multi-disciplinary team across production, QC, maintenance, logistics, and admin. Conduct performance reviews, skill enhancement programs, and workforce planning. Foster teamwork, discipline, and ownership among staff. Qualifications & Skills: Education: B.E./B.Tech in Mechanical / Chemical / Food Technology or equivalent. MBA is a plus. Experience: 10–15 years of experience in manufacturing, with at least 5 years in a leadership role in an edible oil refinery or food processing industry. Technical Skills: Strong knowledge of edible oil processing (crude oil refining, solvent extraction, deodorization, etc.). Leadership Skills: Excellent team management, strategic thinking, and communication skills. Tools/Software: Familiarity with ERP systems (SAP preferred), MS Office, and production planning tools. Show more Show less
Position Title: Service Head – After-Market Department: After-Sales Service Location: Nepal Reporting To: General Manager / CEO / Director – Aftermarket Industry: Automobile (Passenger/Commercial Vehicles) Position Summary: The Service Head – After-Market is responsible for leading and managing the entire after-sales service operations, including service centers, customer service, technical support, warranty management, parts, and service marketing. The role aims to ensure high levels of customer satisfaction, process efficiency, revenue growth from service operations, and strong team leadership. Key Responsibilities: 1. Service Operations Management Oversee day-to-day operations of service workshops and field service teams. Develop and implement standard operating procedures (SOPs) for service quality and efficiency. Ensure service readiness across all locations, including infrastructure, tools, and manpower. 2. Customer Satisfaction & Quality Drive high customer satisfaction (CSI) and Net Promoter Score (NPS). Resolve escalated customer complaints promptly and ensure root cause analysis and corrective action. Conduct regular audits and feedback surveys to enhance service experience. 3. Revenue & Business Development Achieve service revenue, profitability, and cost control targets. Promote value-added services such as AMC, Extended Warranty, and Service Packages. Implement strategies to increase workshop footfall and customer retention. 4. Parts & Inventory Management Coordinate with the parts department to ensure availability and timely supply of spare parts. Monitor inventory levels, aging stock, and minimize wastage. 5. Team Management & Training Lead, mentor, and train the service team including service advisors, technicians, and managers. Conduct performance reviews and implement KPIs for all service staff. Drive a customer-centric and performance-driven culture. 6. Warranty & Technical Support Ensure proper implementation of warranty policies and claims processing. Liaise with OEMs for technical updates, product improvements, and training needs. 7. MIS & Reporting Analyze service performance data and generate regular MIS reports for management. Provide actionable insights and suggest improvements based on data analytics. Key Requirements: Education: Bachelor's Degree in Mechanical/Automobile Engineering. MBA preferred. Experience: Minimum 8–12 years in after-sales service in the automobile industry with at least 3–5 years in a leadership role. Skills: Strong leadership and team management skills Technical knowledge of vehicles and service processes Customer relationship management Analytical thinking and problem-solving Familiarity with DMS/ERP tools and service software Show more Show less
Position Title: Service Head – After-Market Department: After-Sales Service Location: Nepal Reporting To: General Manager / CEO / Director – Aftermarket Industry: Automobile (Passenger/Commercial Vehicles) Position Summary: The Service Head – After-Market is responsible for leading and managing the entire after-sales service operations, including service centers, customer service, technical support, warranty management, parts, and service marketing. The role aims to ensure high levels of customer satisfaction, process efficiency, revenue growth from service operations, and strong team leadership. Key Responsibilities: 1. Service Operations Management Oversee day-to-day operations of service workshops and field service teams. Develop and implement standard operating procedures (SOPs) for service quality and efficiency. Ensure service readiness across all locations, including infrastructure, tools, and manpower. 2. Customer Satisfaction & Quality Drive high customer satisfaction (CSI) and Net Promoter Score (NPS). Resolve escalated customer complaints promptly and ensure root cause analysis and corrective action. Conduct regular audits and feedback surveys to enhance service experience. 3. Revenue & Business Development Achieve service revenue, profitability, and cost control targets. Promote value-added services such as AMC, Extended Warranty, and Service Packages. Implement strategies to increase workshop footfall and customer retention. 4. Parts & Inventory Management Coordinate with the parts department to ensure availability and timely supply of spare parts. Monitor inventory levels, aging stock, and minimize wastage. 5. Team Management & Training Lead, mentor, and train the service team including service advisors, technicians, and managers. Conduct performance reviews and implement KPIs for all service staff. Drive a customer-centric and performance-driven culture. 6. Warranty & Technical Support Ensure proper implementation of warranty policies and claims processing. Liaise with OEMs for technical updates, product improvements, and training needs. 7. MIS & Reporting Analyze service performance data and generate regular MIS reports for management. Provide actionable insights and suggest improvements based on data analytics. Key Requirements: Education: Bachelor's Degree in Mechanical/Automobile Engineering. MBA preferred. Experience: Minimum 10-15 years in after-sales service in the automobile industry with at least 5-7 years in a leadership role. Skills: Strong leadership and team management skills Technical knowledge of vehicles and service processes Customer relationship management Analytical thinking and problem-solving Familiarity with DMS/ERP tools and service software Show more Show less
Position Title: Business Head – Spinning Mills Industry: Textile / Spinning Mills Experience Required: Minimum 15+ years (with at least 5 years in a leadership role in spinning mills) Job Summary: The Business Head will be responsible for the overall management, strategic planning, and profitability of the spinning mill operations. This role demands an experienced professional with in-depth knowledge of the spinning/textile industry, strong leadership qualities, and the ability to drive business growth while ensuring operational excellence and cost efficiency. Key Responsibilities: Strategic Leadership: Develop and implement business strategies to ensure sustainable growth and profitability of the spinning division. Identify new business opportunities, market trends, and expansion strategies both domestically and internationally. Operations Management: Oversee the end-to-end operations of the spinning mill, including production, maintenance, quality control, and supply chain. Ensure optimal utilization of resources and continuous process improvements. Financial Oversight: Prepare and manage annual budgets, cost controls, and financial performance metrics. Drive profitability through operational efficiency, cost management, and margin improvements. Sales & Business Development: Lead sales and marketing initiatives to expand customer base and improve market share. Maintain strong relationships with buyers, suppliers, and strategic partners. Team Leadership: Build, lead, and mentor cross-functional teams to achieve performance targets. Foster a culture of accountability, innovation, and continuous improvement. Compliance & Quality: Ensure adherence to industry standards, regulatory requirements, and quality benchmarks. Implement sustainable and eco-friendly practices as per global standards. Key Requirements: Bachelor's or Master’s Degree in Textile Engineering / Business Administration / or relevant field. Minimum 15+ years of experience in the spinning mills or textile sector, with at least 5 years in a senior leadership role. Strong understanding of spinning operations, yarn production, and textile market dynamics. Proven track record in business strategy, P&L management, and operational excellence. Excellent leadership, communication, and problem-solving skills. Experience in managing large teams and working with global clients/suppliers. Show more Show less
Job Summary: We are seeking an experienced and result-oriented Production Head to oversee the entire production operations of our lube manufacturing plant. The ideal candidate must have in-depth knowledge of production processes, operations management, and chemical formulation, particularly in the lubricants industry. This role demands strong leadership and technical acumen to ensure efficient production, quality control, and team management. Key Responsibilities: Lead and manage the entire production process of lubricants including blending, filling, and packaging. Coordinate with R&D and QC teams to maintain quality standards and compliance with product specifications. Ensure optimal utilization of manpower, machines, and materials to meet production targets. Oversee day-to-day plant operations, ensuring adherence to safety, quality, and regulatory requirements. Implement and monitor production schedules, process improvements, and cost control measures. Ensure proper maintenance of machinery and equipment through coordination with the maintenance team. Prepare and present periodic production reports, productivity metrics, and improvement plans to senior management. Lead, train, and motivate the production team for performance excellence and continuous improvement. Manage inventory levels for raw materials and finished goods in coordination with the stores and supply chain team. Ensure adherence to environmental, health, and safety policies and industry regulations. Required Qualifications & Skills: Bachelor’s or Master’s Degree in Chemistry, Chemical Engineering, Industrial Engineering, or related field. Minimum 10+ years of proven experience in a similar role within a lubricant or chemical manufacturing industry . Strong knowledge of lubricant blending processes, base oils, additives, and formulations. Proficient in production planning, process optimization, and lean manufacturing practices. Sound understanding of safety protocols, environmental standards, and plant operations. Excellent leadership, problem-solving, and team management skills. Strong communication and coordination abilities.
Job Title : Production and Quality Control Officer Industry : Lube Manufacturing Location : Nepal Experience Required : Minimum 5-7 years in a production or QC role in the chemical/lubricant manufacturing industry Key Responsibilities : Production Responsibilities : Plan and oversee daily production operations to ensure smooth and efficient workflow. Coordinate with the production team to achieve targets while maintaining quality and safety. Monitor inventory of raw materials and finished products; ensure timely replenishment and dispatch. Operate and maintain production equipment and machinery as per SOPs. Maintain production logs, shift reports, and ensure accurate documentation. Quality Control Responsibilities : Conduct regular quality checks on raw materials, in-process, and finished goods. Ensure all products meet internal and regulatory quality standards. Prepare and maintain documentation for ISO, BIS, and other quality certifications. Investigate quality issues and implement corrective actions to prevent recurrence. Collaborate with R&D or lab team for formulation updates and improvements. Required Skills and Qualifications : Bachelor's degree in Chemistry, Chemical Engineering, Industrial Engineering, or related field. Proven experience in lube or oil manufacturing and quality control. Sound knowledge of production processes, lubricant formulations, and lab testing methods. Familiarity with ISO 9001:2015 and other industry-specific standards. Strong analytical and problem-solving skills. Ability to lead a team and coordinate with other departments effectively.
We are Hiring: Production Head (Lube Industry) 🛢️ Industry : Lubricant / Grease / Base Oil Manufacturing 📍 Location : Nepal (Relocation support available for Indian professionals) 🏢 Company : A Leading Lube Manufacturing Company in Nepal Position Summary: We are seeking a dynamic and experienced Production Head to oversee the end-to-end plant operations of our client's lubricant manufacturing facility. The ideal candidate will be responsible for driving operational excellence, improving efficiency, ensuring quality control, and leading a team of skilled professionals. Candidates with prior experience in the lubricant, grease, or base oil industry are strongly encouraged to apply. Key Responsibilities: Oversee and manage daily plant operations, including blending, filling, grease manufacturing, and packaging. Develop and implement effective production plans, schedules, and strategies to meet company targets. Monitor production performance and initiate continuous improvement activities to optimize output, reduce waste, and increase productivity. Ensure strict compliance with health, safety, and environmental regulations. Collaborate with the QC/QA team to maintain product quality and consistency. Maintain inventory levels for raw materials, base oil, additives, packaging materials, and finished goods. Lead and manage a cross-functional team including supervisors, operators, and technicians. Coordinate with the procurement and sales departments for demand planning and supply chain alignment. Troubleshoot operational issues and implement corrective and preventive actions. Drive cost optimization initiatives and manage the production budget. Provide training and development to production staff for skill enhancement and performance improvement. Key Requirements: Minimum 10+ years of proven experience in the lubricant manufacturing industry , preferably in production leadership roles. Strong technical knowledge of base oil, blending processes, additives, grease production , and quality control . Prior experience in managing plant operations, production planning, and team supervision. Familiarity with manufacturing standards, EHS practices, and ISO systems. Ability to lead and motivate a diverse team and drive performance. Strong problem-solving, analytical, and organizational skills. Willingness to relocate to Nepal (relocation assistance will be provided).
Position Title: Plant Head – Edible Oil Manufacturing Location: Nepal Industry: Edible Oil Manufacturing Experience Required: 10–15 years (preferably in the Edible Oil industry) Reports To: Managing Director / Group Operations Head Position Overview: The Plant Head will be responsible for overseeing the entire operations of the edible oil manufacturing plant. This includes production, quality control, maintenance, manpower management, and coordination with supply chain and procurement to ensure efficient plant operations, cost control, and adherence to safety and quality standards. Key Responsibilities: 1. Operations Management Oversee daily plant operations to ensure smooth and efficient production. Implement and maintain standard operating procedures (SOPs) for all production and utility activities. Monitor production targets, analyze variances, and take corrective actions. Ensure optimum utilization of resources (materials, manpower, machines). 2. Production Planning and Control Prepare and execute daily/weekly/monthly production schedules. Coordinate with the supply chain and sales teams for timely order fulfillment. Maintain minimum stock levels for raw materials and finished goods. 3. Quality Assurance and Compliance Ensure adherence to product quality standards and food safety norms (e.g., FSSAI, ISO, HACCP). Liaise with the QA/QC department to implement corrective and preventive actions. Promote a culture of quality and hygiene across the plant. 4. Maintenance and Utilities Oversee the preventive and breakdown maintenance of plant machinery and utilities. Coordinate with the engineering team for installation, modification, and automation. 5. Health, Safety & Environment (HSE) Ensure implementation of safety protocols and environmental regulations. Conduct safety audits and regular training for plant staff. 6. Team Leadership and Training Lead and manage a multidisciplinary team including production, maintenance, quality, and stores. Mentor and train subordinates to build a strong second-line leadership. Promote teamwork and productivity across departments. 7. Cost Optimization & Efficiency Monitor operational costs and implement cost-saving initiatives. Improve plant efficiency through lean manufacturing and process improvement tools. Key Requirements: Bachelor's or Master’s Degree in Mechanical / Chemical / Industrial / Food Technology or related discipline. 10–15 years of progressive experience in edible oil manufacturing, preferably as a Plant Head or in a senior plant operations role. Strong knowledge of solvent extraction, oil refining, packaging, and utility systems. Proven track record in production management, team handling, and process optimization. Familiarity with statutory requirements and industry best practices in the edible oil sector. Excellent leadership, problem-solving, and decision-making skills.
Position Title: Aftermarket Head – Passenger Car Division (EV Focus) Location: Kathmandu, Nepal (with regional travel as needed) Industry: Automobile (Passenger Vehicles – Electric Reporting To: CEO / Country Head Experience Required: Minimum 10–13 years in After Sales / Service / Spare Parts Management in the Passenger Car Segment (preferably with exposure to Electric Vehicles) Position Purpose: The Aftermarket Head will be responsible for leading the overall aftermarket operations, including service, spare parts, and customer satisfaction across the passenger car division, with a strong focus on Electric Vehicles (EVs). This role plays a crucial part in ensuring post-sales excellence and enhancing brand loyalty. Key Responsibilities: Strategic & Operational Leadership Develop and execute the aftermarket strategy for the passenger car segment, focusing on both ICE and EV product lines. Define KPIs and service benchmarks to ensure superior customer experience and operational efficiency. Lead and supervise service network expansion plans (service centers, workshops, mobile service units). EV Aftermarket Readiness Drive EV-readiness across service networks – training technicians, upgrading service tools, and ensuring spare parts availability. Collaborate with OEMs and technical teams to resolve complex EV-related service issues. Monitor and improve battery service, warranty, and lifecycle management. Customer Service & Retention Build customer satisfaction and loyalty programs (AMC, extended warranty, service campaigns). Monitor and improve CSI/SSI scores; handle escalated customer complaints. Design and implement service promotions and value-added services. Parts Management Oversee the availability, pricing, and supply chain of spare parts and accessories. Optimize inventory levels and distribution models to reduce turnaround time. Coordinate with suppliers and OEMs to ensure the availability of EV-specific components. People Management Lead and develop the aftermarket team (managers, technicians, service advisors, parts managers). Conduct regular technical training, product workshops, and performance reviews. Business Performance Monitor service revenue, parts sales, and profitability. Identify and implement cost-control initiatives in service and parts. Generate reports and insights for senior management on aftermarket performance. Key Requirements: Bachelor's degree in Mechanical/Automobile Engineering or related field; MBA is a plus. 10–13 years of progressive experience in aftermarket operations within the passenger car segment. Minimum 2–3 years of experience managing EV service operations. Strong knowledge of dealership management, service KPIs, warranty, and parts logistics. Excellent leadership, communication, and team management skills. Willingness to relocate to Nepal and travel across regions as required.
Industry: FMCG – Edible Oil Manufacturing Employment Type: Full Time, Permanent Role & Responsibilities Lead and oversee the complete technical operations of the edible oil refinery, ensuring smooth, efficient, and cost-effective manufacturing processes. Ensure the plant is well-equipped and maintained with all necessary technical parameters for an edible oil refinery setup, including process optimization, capacity utilization, and technological upgrades. Plan, organize, and supervise production schedules to achieve targeted output with optimal resource utilization while maintaining the highest standards of quality and safety. Drive continuous improvement initiatives to enhance productivity, reduce downtime, and optimize operational costs. Ensure strict adherence to statutory compliance, industry standards, and quality certifications relevant to edible oil production. Manage and lead a diverse team of technical staff, engineers, supervisors, and operators; foster a culture of accountability, teamwork, and high performance. Coordinate with cross-functional teams including procurement, quality assurance, maintenance, and supply chain to ensure seamless operations. Develop, train, and mentor the technical workforce to build competencies, improve productivity, and drive succession planning within the technical function. Liaise with senior management for strategic inputs and implementation of expansion or modernization plans for the refinery. Oversee administrative functions within the technical department to ensure smooth day-to-day operations. Preferred Candidate Profile Bachelor’s degree in Chemical Engineering (B.Tech/B.E. – Chemical) is mandatory. Master’s degree in Business Administration (MBA/PGDM) in any specialization is desirable. Proven expertise and in-depth knowledge of all technical parameters related to edible oil refinery manufacturing setup. Minimum 10–15 years of relevant experience in production, manufacturing, or engineering roles within the FMCG or edible oil industry, with at least 5 years in a leadership role. Strong people management and administrative skills with demonstrated experience in leading large technical teams. Excellent communication, leadership, problem-solving, and decision-making skills. Strong commitment to quality, safety, and continuous improvement. Role Category: Production & Manufacturing – Other Key Skills: ‘People Management Skills’ ‘Technical Expertise in Edible Oil Refinery Manufacturing Setup’
Position Title: Aftermarket Head – Passenger Car Division (EV Focus) Location: Kathmandu, Nepal (with regional travel as needed) Industry: Automobile (Passenger Vehicles – Electric Reporting To: CEO / Country Head Experience Required: Minimum 10–13 years in After Sales / Service / Spare Parts Management in the Passenger Car Segment (preferably with exposure to Electric Vehicles) Position Purpose: The Aftermarket Head will be responsible for leading the overall aftermarket operations, including service, spare parts, and customer satisfaction across the passenger car division, with a strong focus on Electric Vehicles (EVs). This role plays a crucial part in ensuring post-sales excellence and enhancing brand loyalty. Key Responsibilities: Strategic & Operational Leadership Develop and execute the aftermarket strategy for the passenger car segment, focusing on both ICE and EV product lines. Define KPIs and service benchmarks to ensure superior customer experience and operational efficiency. Lead and supervise service network expansion plans (service centers, workshops, mobile service units). EV Aftermarket Readiness Drive EV-readiness across service networks – training technicians, upgrading service tools, and ensuring spare parts availability. Collaborate with OEMs and technical teams to resolve complex EV-related service issues. Monitor and improve battery service, warranty, and lifecycle management. Customer Service & Retention Build customer satisfaction and loyalty programs (AMC, extended warranty, service campaigns). Monitor and improve CSI/SSI scores; handle escalated customer complaints. Design and implement service promotions and value-added services. Parts Management Oversee the availability, pricing, and supply chain of spare parts and accessories. Optimize inventory levels and distribution models to reduce turnaround time. Coordinate with suppliers and OEMs to ensure the availability of EV-specific components. People Management Lead and develop the aftermarket team (managers, technicians, service advisors, parts managers). Conduct regular technical training, product workshops, and performance reviews. Business Performance Monitor service revenue, parts sales, and profitability. Identify and implement cost-control initiatives in service and parts. Generate reports and insights for senior management on aftermarket performance. Key Requirements: Bachelor's degree in Mechanical/Automobile Engineering or related field; MBA is a plus. 10–13 years of progressive experience in aftermarket operations within the passenger car segment. Minimum 2–3 years of experience managing EV service operations. Strong knowledge of dealership management, service KPIs, warranty, and parts logistics. Excellent leadership, communication, and team management skills. Willingness to relocate to Nepal and travel across regions as required.
Job Title: Service & Parts Head – EV Division Department: After Sales Location: Kathmandu, Nepal Experience Required: Minimum 7–8 years in automobile service and parts, with at least 3 years in the EV segment Preferred Candidates: Indian nationals with relevant industry experience Position Summary: We are seeking a dynamic and experienced Service & Parts Head to lead the after-sales service and spare parts operations of our EV division . The ideal candidate will be responsible for overseeing the service network, ensuring customer satisfaction, and managing spare parts supply across various locations. Key Responsibilities: Service Operations Management: Lead and manage overall service operations for EV vehicles. Monitor service quality, turnaround time (TAT), and customer satisfaction. Develop and implement standard operating procedures (SOPs) for EV servicing. Conduct periodic service audits across dealer/service networks. Parts Management: Ensure timely availability of spare parts for EV models. Forecast parts demand and maintain optimum inventory levels. Coordinate with suppliers and vendors for procurement and logistics. Team Leadership & Training: Lead and train the after-sales and technical teams. Organize training programs for technicians on EV systems and diagnostics. Promote a culture of performance and continuous improvement. Customer Relationship & Retention: Handle escalated service issues and provide effective resolutions. Implement customer retention strategies and service packages. Monitor and improve CSI (Customer Satisfaction Index) and NPS scores. Coordination & Reporting: Liaise with OEMs, internal teams, and external service centers. Generate monthly MIS reports related to service, warranty, and spare parts. Contribute to strategic planning and service network expansion. Required Skills & Qualifications: Bachelor’s degree in Mechanical/Electrical/Automobile Engineering (preferred) 7–8 years of relevant experience in automobile after-sales, including 3+ years in EVs Strong knowledge of EV technologies, diagnostics, and components Experience in managing service networks and parts supply chains Excellent communication, leadership, and problem-solving skills
As the Service & Parts Head of the EV Division in the After Sales department located in Kathmandu, Nepal, you will play a crucial role in leading the after-sales service and spare parts operations. With a minimum of 78 years of experience in automobile service and parts, including at least 3 years in the EV segment, you will be tasked with overseeing the service network, ensuring customer satisfaction, and managing spare parts supply across various locations. Your responsibilities will include managing overall service operations for EV vehicles, monitoring service quality, turnaround time (TAT), and customer satisfaction. You will develop and implement standard operating procedures (SOPs) for EV servicing and conduct periodic service audits across dealer/service networks. Ensuring timely availability of spare parts for EV models, forecasting parts demand, and maintaining optimum inventory levels will be essential. You will need to coordinate with suppliers and vendors for procurement and logistics, in addition to leading and training the after-sales and technical teams. Organizing training programs for technicians on EV systems and diagnostics and fostering a culture of performance and continuous improvement are key aspects of the role. Handling escalated service issues, implementing customer retention strategies and service packages, and monitoring and improving CSI (Customer Satisfaction Index) and NPS scores will be crucial for maintaining strong customer relationships. You will also be responsible for liaising with OEMs, internal teams, and external service centers, generating monthly MIS reports related to service, warranty, and spare parts, and contributing to strategic planning and service network expansion. To excel in this role, you should hold a Bachelor's degree in Mechanical/Electrical/Automobile Engineering (preferred) and possess strong knowledge of EV technologies, diagnostics, and components. Your experience in managing service networks and parts supply chains, along with excellent communication, leadership, and problem-solving skills, will be invaluable in driving the success of the EV division.,
Chief Executive Officer (CEO) Leading Fertility & IVF Care Provider The Opportunity We believe the journey to parenthood is built on hope, science, and deep compassion. We are seeking an exceptional Chief Executive Officer (CEO) to lead our mission-driven team and shape the future of fertility care in Nepal. This role is more than a leadership position—it is an opportunity to transform lives by expanding access, strengthening services, and bringing the joy of family to thousands. As CEO, you will drive strategic growth, operational excellence, and a deeply patient-centric culture. Key Responsibilities 1. Strategic Leadership Define and execute the organization’s long-term vision and strategic roadmap, aligned with the mission of making parenthood possible for all. Lead the expansion of a multi-branch network, ensuring consistency in quality and accessibility of care across Nepal. Identify and cultivate new business opportunities and strategic partnerships, positioning the organization as a premier destination for both local and international patients. 2. Operational & Financial Oversight Oversee day-to-day operations across all departments, including clinical, laboratory, nursing, and administration. Drive financial performance through effective budgeting, P&L management, and efficient resource allocation. Promote accessible care through patient-friendly financial models, such as EMI schemes, without compromising service quality. 3. Clinical Governance & Quality Assurance Collaborate closely with the Medical Director and Head Embryologist to uphold and enhance clinical excellence. Ensure full compliance with national and international healthcare standards and regulations. Support ongoing efforts to sustain and improve IVF success rates through innovation and continuous improvement. 4. Culture & Patient-Centric Values Embody and promote the core value of "parental affection in all aspects of leadership. Foster a compassionate, respectful, and integrity-driven workplace culture. Serve as the final escalation point for sensitive patient concerns, ensuring every patient feels heard, valued, and cared for. Qualifications & Experience Master’s degree in Business Administration, Healthcare Management, Public Health, or a related discipline. A clinical background is a plus but not required. Minimum 7 years in a senior leadership role, preferably in a multi-site healthcare setting. Proven success in strategic planning, P&L ownership, and driving sustainable business growth. Experience in fertility, women’s health, or a similarly patient-sensitive healthcare sector is highly desirable. Who You Are A visionary leader who can inspire and unify multidisciplinary teams around a shared mission. Empathetic and deeply committed to patient care, with a strong understanding of the emotional dimensions of the fertility journey. A strategic thinker with sharp business acumen and a track record of sound decision-making. An effective communicator who builds trust with clinicians, staff, board members, and patients. A principled professional, upholding the highest standards of ethics, compliance, and clinical excellence.
As the Chief Executive Officer (CEO) of a leading Fertility & IVF Care Provider in Nepal, you will play a pivotal role in shaping the future of fertility care and transforming lives through hope, science, and compassion. Your leadership will be instrumental in expanding access, strengthening services, and bringing the joy of family to thousands of individuals seeking parenthood. Your primary responsibilities will include defining and executing the organization's long-term vision, leading the expansion of a multi-branch network, and cultivating strategic partnerships to position the organization as a premier destination for patients. You will oversee day-to-day operations, drive financial performance through effective budgeting, and ensure accessible care through patient-friendly financial models without compromising quality. Collaborating closely with the Medical Director and Head Embryologist, you will uphold and enhance clinical excellence, ensure compliance with healthcare standards, and support efforts to improve IVF success rates through innovation. Upholding patient-centric values, you will foster a compassionate and respectful workplace culture, serving as a final escalation point for sensitive patient concerns to ensure every individual feels heard, valued, and cared for. To qualify for this role, you should have a Masters degree in Business Administration, Healthcare Management, Public Health, or a related discipline. A clinical background is advantageous but not mandatory. With a minimum of 7 years in senior leadership, preferably in a multi-site healthcare setting, you should have a track record of success in strategic planning, P&L ownership, and driving sustainable business growth. Experience in fertility, women's health, or a similarly patient-sensitive healthcare sector is highly desirable. As a visionary leader, you should inspire and unify multidisciplinary teams, demonstrate empathy and commitment to patient care, possess sharp business acumen, and excel in communication with stakeholders at all levels. Upholding the highest standards of ethics, compliance, and clinical excellence, you will be instrumental in driving the organization's mission to make parenthood possible for all.,
A Reputed Construction Company in Nepal is hiring ! Position : Contract Expert Location : Kathmandu, Nepal 𝐄𝐦𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 𝐓𝐲𝐩𝐞: Full-Time, Contract-Based About the Role: We are seeking an experienced Contract Expert to oversee, draft, review, and manage all contractual agreements to ensure compliance with applicable laws, organizational policies, and industry best practices. The ideal candidate will have strong legal acumen, negotiation skills, and the ability to mitigate risks while safeguarding the company’s interests. 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: 1. Draft, review, and interpret construction and infrastructure project contracts, ensuring alignment with national laws, FIDIC conditions, and organizational policies. 2. Provide expert advice on contract management, risk allocation, and dispute avoidance strategies throughout project lifecycles. 3. Ensure compliance with relevant legal frameworks, particularly the Arbitration Act of Nepal and international arbitration practices. 4. Assist in resolving contractual claims, variations, and disputes, acting as a liaison between contractors, consultants, and legal teams. 5. Support tendering processes by preparing contract documentation, bid evaluation criteria, and assisting in contract negotiations. 6. Monitor contract execution and performance, ensuring timelines, deliverables, and obligations are met. 7. Coordinate with project managers, engineers, legal advisors, and finance departments to ensure contract integrity and smooth execution. 8. Develop and update contract templates, guidelines, and standard procedures for internal use. 9. Provide training and capacity building to project teams on contract administration and dispute resolution processes. 10. Prepare reports, legal opinions, and documentation required for audits, claims, and arbitration proceedings. 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 1. MSc in Civil Engineering, Construction Management, or a related discipline. 2. In-depth understanding of construction contract laws and procurement procedures. 3. Sound knowledge of the Arbitration Act of Nepal and FIDIC contract conditions. 4. Minimum 7 years of relevant experience in contract management within construction and infrastructure projects. 5. Strong negotiation, analytical, and legal drafting skills. 6. Excellent communication and coordination skills with a keen eye for legal and technical details.
About Company A reputed construction company in Nepal is hiring! 𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧: Contract Expert for Construction and Infrastructure Projects 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Sanepa, Lalitpur (Nepal) 𝐄𝐦𝐩𝐥𝐨𝐲𝐦𝐞𝐧𝐭 𝐓𝐲𝐩𝐞: Full-Time, Contract-Based 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: Draft, review, and interpret construction and infrastructure project contracts, ensuring alignment with national laws, FIDIC conditions, and organizational policies. Provide expert advice on contract management, risk allocation, and dispute avoidance strategies throughout project lifecycles. Ensure compliance with relevant legal frameworks, particularly the Arbitration Act of Nepal and international arbitration practices. Assist in resolving contractual claims, variations, and disputes, acting as a liaison between contractors, consultants, and legal teams. Support tendering processes by preparing contract documentation, bid evaluation criteria, and assisting in contract negotiations. Monitor contract execution and performance, ensuring timelines, deliverables, and obligations are met. Coordinate with project managers, engineers, legal advisors, and finance departments to ensure contract integrity and smooth execution. Develop and update contract templates, guidelines, and standard procedures for internal use. Provide training and capacity building to project teams on contract administration and dispute resolution processes. Prepare reports, legal opinions, and documentation required for audits, claims, and arbitration proceedings. 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: MSc in Civil Engineering, Construction Management, or a related discipline. In-depth understanding of construction contract laws and procurement procedures. Sound knowledge of the Arbitration Act of Nepal and FIDIC contract conditions. Minimum 7 years of relevant experience in contract management within construction and infrastructure projects. Strong negotiation, analytical, and legal drafting skills. Excellent communication and coordination skills with a keen eye for legal and technical detail. Benefits and Perks Negotiable Application Instructions & Contact Details Please share your CV to ktm.hr@froxjob.com or 9801898006 Skills: construction,infrastructure,contract management,fidic,documentation
Job Summary We are seeking an experienced and strategic Service and Parts Head to lead our after-sales operations for both passenger and commercial electric vehicle (EV) segments. The ideal candidate will have over 10 years of experience in service, spare parts management, and customer support within the automobile sector, with proven exposure to the evolving EV landscape. Key Responsibilities Lead and oversee the entire service and parts operations across passenger and commercial EV segments. Develop and implement strategic initiatives to enhance customer satisfaction, service quality, and operational efficiency. Monitor service KPIs, including TAT, first-time fix rates, warranty claim management, and customer feedback. Manage inventory planning, procurement, and distribution of spare parts to ensure availability and minimal downtime. Coordinate with OEMs and internal departments for technical support, training, and issue resolution. Ensure compliance with company policies, service standards, and safety regulations. Develop robust systems for service team training, development, and performance monitoring. Analyze market trends, competitor strategies, and customer behavior to strengthen after-sales service offerings. Drive initiatives for digitization and sustainability aligned with EV industry standards. Manage and resolve high-level customer escalations and dealership support queries. Requirements Bachelor’s degree in Mechanical/Electrical/Automobile Engineering or related field Minimum 7-10 years of experience in automotive service and parts operations, with at least 3-5 years in the EV sector. Proven expertise in both passenger and commercial vehicle divisions. Strong leadership, analytical, and people management skills. Knowledge of EV technologies, diagnostics, service protocols, and warranty handling. Familiarity with DMS/ERP systems and digital service platforms. Excellent communication and stakeholder management skills. Skills: spare parts,sales,warranty,management skills,management,operations,service operations
Position: Service and Parts Head Industry: Automobile (Passenger & Commercial EV Division) Experience Required: Minimum 10+ years Location: Kathmandu Employment Type: Full-Time Job Summary: We are seeking an experienced and strategic Service and Parts Head to lead our after-sales operations for both passenger and commercial electric vehicle (EV) segments. The ideal candidate will have over 10 years of experience in service, spare parts management, and customer support within the automobile sector, with proven exposure to the evolving EV landscape. Key Responsibilities: Lead and oversee the entire service and parts operations across passenger and commercial EV segments. Develop and implement strategic initiatives to enhance customer satisfaction, service quality, and operational efficiency. Monitor service KPIs, including TAT, first-time fix rates, warranty claim management, and customer feedback. Manage inventory planning, procurement, and distribution of spare parts to ensure availability and minimal downtime. Coordinate with OEMs and internal departments for technical support, training, and issue resolution. Ensure compliance with company policies, service standards, and safety regulations. Develop robust systems for service team training, development, and performance monitoring. Analyze market trends, competitor strategies, and customer behavior to strengthen after-sales service offerings. Drive initiatives for digitization and sustainability aligned with EV industry standards. Manage and resolve high-level customer escalations and dealership support queries. Requirements: Bachelor’s degree in Mechanical/Electrical/Automobile Engineering or related field (Master’s preferred). Minimum 10+ years of experience in automotive service and parts operations, with at least 3-5 years in the EV sector. Proven expertise in both passenger and commercial vehicle divisions. Strong leadership, analytical, and people management skills. Knowledge of EV technologies, diagnostics, service protocols, and warranty handling. Familiarity with DMS/ERP systems and digital service platforms. Excellent communication and stakeholder management skills.