Front Office Receptionist

Front Office Receptionist / Front Office Executive (Female Only)

Company: Vinsara Inns
Industry: Hospitality / Hotel
Job Type: Full-time
Experience: 1–3 years

Mandatory Working Days: Friday, Saturday & Sunday
Weekly Off: 1 day per week (on any non-peak day, as per duty roster)
Salary: ₹18,000 – ₹20,000 per month (based on experience & interview performance)

Job Overview

Vinsara Inns is looking for a Front Office Receptionist to manage front desk operations and deliver a professional guest experience. This is a front-facing role involving guest handling, check-in and check-out, billing coordination, and effective communication with internal hotel teams.

Key Responsibilities

• Greet guests courteously and manage check-in and check-out procedures
• Verify reservations, collect valid ID proof, and update PMS accurately
• Handle walk-in guests, room enquiries, and reservations
• Prepare accurate guest bills, collect payments, and issue receipts
• Address guest concerns professionally and escalate when required
• Coordinate with housekeeping and maintenance for room readiness
• Maintain discipline, cleanliness, and professionalism at the front desk
• Follow hotel policies, billing procedures, and confidentiality standards

Eligibility & Skills

• Basic proficiency in English and local language communication
• Comfortable using computers, PMS, billing systems, and basic Excel
• Calm, professional attitude with good guest-handling skills

Qualifications

• Graduate / Hotel Management preferred.
• 1–3 years of experience in hotel front office or customer service
• Freshers with the right attitude and communication skills may apply

Important Notes

• This position is open to female candidates only
• Friday, Saturday, and Sunday attendance is mandatory
• One weekly off will be provided on a non-peak day, as per duty roster
• Professional grooming and conduct are compulsory
• Strict adherence to billing, monetary handling, and hotel procedures is required

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person