Front Office Receptionist

0 years

1 - 0 Lacs

Posted:3 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Description

We are hiring a Front Office Assistant for our hotel/tourist home. The candidate will be responsible for front desk operations and ensuring a pleasant experience for all guests.

Responsibilities

  • Greet and assist guests during check-in and check-out
  • Handle room reservations (walk-ins, phone calls, online bookings)
  • Answer calls, WhatsApp messages, and emails professionally
  • Maintain guest records and booking details
  • Handle billing and payments (cash, card, UPI)
  • Coordinate with housekeeping and maintenance teams
  • Resolve guest queries and complaints politely
  • Maintain cleanliness and discipline at the front desk

Requirements

  • Minimum qualification: Plus Two / Any Degree
  • Previous front office or customer service experience preferred
  • Good communication skills (English & local language)
  • Basic computer knowledge
  • Willingness to work shifts and weekends
  • Polite, responsible, and well-organized

Salary & Benefits

  • Salary: As per experience and industry standards
  • Duty meals / other benefits as per company policy

Job Type: Full-time

Pay: From ₹11,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Paid time off

Ability to commute/relocate:

  • Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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