Nextel Inn Calicut

Job Description We are hiring a Front Office Assistant for our hotel/tourist home. The candidate will be responsible for front desk operations and ensuring a pleasant experience for all guests. ⸻ Responsibilities Greet and assist guests during check-in and check-out Handle room reservations (walk-ins, phone calls, online bookings) Answer calls, WhatsApp messages, and emails professionally Maintain guest records and booking details Handle billing and payments (cash, card, UPI) Coordinate with housekeeping and maintenance teams Resolve guest queries and complaints politely Maintain cleanliness and discipline at the front desk ⸻ Requirements Minimum qualification: Plus Two / Any Degree Previous front office or customer service experience preferred Good communication skills (English & local language) Basic computer knowledge Willingness to work shifts and weekends Polite, responsible, and well-organized ⸻ Salary & Benefits Salary: As per experience and industry standards Duty meals / other benefits as per company policy Job Type: Full-time Pay: From ₹11,000.00 per month Benefits: Flexible schedule Food provided Paid time off Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Work Location: In person