Front Office- Guest Service Associate

0 - 4 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Guest Experience Expert at Fairfield by Marriott Indore, your role goes beyond just facilitating smooth check-ins and check-outs. You will be responsible for creating a memorable and unique experience for our guests throughout their stay. Your duties will include: - Guiding guests through their entire stay by providing a wide range of services - Addressing guest requests and processing operational needs - Completing reports and sharing local area highlights with guests - Assisting guests with loading/unloading vehicles and transporting luggage - Ensuring that every transaction feels like part of the overall guest experience To excel in this role, it is essential that you create a safe work environment, adhere to company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and maintain a professional appearance and communication style. Guest Experience Experts at Fairfield by Marriott Indore must be physically fit and able to be on their feet, move around various spaces, and take a hands-on approach to work. Qualifications required for this position include: - Education: High school diploma or G.E.D. equivalent - Related Work Experience: No prior related work experience required - Supervisory Experience: No supervisory experience necessary - License or Certification: None required Fairfield by Marriott is committed to being an equal opportunity employer that values and celebrates the unique backgrounds of its associates. The company actively promotes an inclusive environment where diversity is appreciated. About Fairfield by Marriott: Fairfield by Marriott guarantees a simple and satisfying stay at over 1,000 locations worldwide. The brand is inspired by a heritage of warm hospitality and offers a reliable experience at great value. As part of the Marriott International family, Fairfield by Marriott is dedicated to providing exceptional service to guests and maintaining high standards. Joining the team at Fairfield by Marriott means being part of a global network that encourages personal and professional growth.,

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