Front Office GSA

Job Overview

We are seeking a Front Office Specialist to join our team at a prestigious resort. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring smooth front desk operations.

Responsibilities

• Greet guests in a friendly and professional manner
• Check guests in and out efficiently
• Handle guest inquiries and resolve any issues promptly
• Manage reservations and assist with booking arrangements
• Operate phone systems and direct calls to the appropriate department
• Maintain a clean and organized front desk area
• Collaborate with other hotel departments to ensure guest satisfaction

Qualifications

• Previous experience in a hotel or resort front desk role is preferred
• Strong customer service skills with a focus on guest relations
• Knowledge of hospitality industry practices and procedures
• Proficiency in using front office software and phone systems
• Bilingual skills are a plus
• Excellent communication and interpersonal abilities
• Diploma or degree in Hospitality Management or related field is advantageous

If you are passionate about providing exceptional guest experiences and have a background in hotel management, we invite you to apply for the Front Office Specialist position at our esteemed resort.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided
• Health insurance
• Life insurance
• Paid sick time

Schedule:

• Evening shift
• Morning shift
• Night shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person