Job
Description
As a Front Office Executive at the school, your role is crucial as you will be the first point of contact for students, parents, staff, and visitors. Your primary responsibility is to ensure smooth administrative operations, manage communication effectively, and uphold the school's reputation through professional and courteous service. Key Responsibilities: - Greet parents, students, and visitors with professionalism. - Maintain a visitor logbook and issue visitor passes. - Guide visitors to the appropriate departments or personnel. - Ensure the reception area is clean, organized, and welcoming. - Manage incoming calls and direct them to the concerned staff. - Respond to inquiries regarding admissions, school timings, events, etc. - Handle emails, letters, and official correspondences. - Assist parents with admission forms, fee-related queries, and general information. - Help students with late entries, gate passes, and basic administrative needs. - Coordinate parent-teacher meeting schedules and announcements. - Maintain daily attendance records (staff/student, depending on school process). - Support the academic and administrative departments with documentation. - Handle courier services, photocopying, filing, and distribution of circulars. - Manage stationery registers and office supplies. - Assist in planning and coordination of school events and functions. - Support the management team with data entry, communication, and logistics. - Collaborate with the transport, accounts, and academic teams as needed. - Ensure only authorized individuals enter the school premises. - Follow emergency protocols and support crisis communication when required. Qualifications Required: - Excellent communication skills (verbal & written). - Polite, patient, and approachable demeanor. - Good organizational and multitasking abilities. - Proficiency in MS Office (Word, Excel, Email). - Ability to handle pressure and manage a variety of tasks simultaneously. - Strong customer service orientation. In this role, you will play a crucial part in maintaining the efficiency and reputation of the school while providing essential support to students, parents, and staff. As a Front Office Executive at the school, your role is crucial as you will be the first point of contact for students, parents, staff, and visitors. Your primary responsibility is to ensure smooth administrative operations, manage communication effectively, and uphold the school's reputation through professional and courteous service. Key Responsibilities: - Greet parents, students, and visitors with professionalism. - Maintain a visitor logbook and issue visitor passes. - Guide visitors to the appropriate departments or personnel. - Ensure the reception area is clean, organized, and welcoming. - Manage incoming calls and direct them to the concerned staff. - Respond to inquiries regarding admissions, school timings, events, etc. - Handle emails, letters, and official correspondences. - Assist parents with admission forms, fee-related queries, and general information. - Help students with late entries, gate passes, and basic administrative needs. - Coordinate parent-teacher meeting schedules and announcements. - Maintain daily attendance records (staff/student, depending on school process). - Support the academic and administrative departments with documentation. - Handle courier services, photocopying, filing, and distribution of circulars. - Manage stationery registers and office supplies. - Assist in planning and coordination of school events and functions. - Support the management team with data entry, communication, and logistics. - Collaborate with the transport, accounts, and academic teams as needed. - Ensure only authorized individuals enter the school premises. - Follow emergency protocols and support crisis communication when required. Qualifications Required: - Excellent communication skills (verbal & written). - Polite, patient, and approachable demeanor. - Good organizational and multitasking abilities. - Proficiency in MS Office (Word, Excel, Email). - Ability to handle pressure and manage a variety of tasks simultaneously. - Strong customer service orientation. In this role, you will play a crucial part in maintaining the efficiency and reputation of the school while providing essential support to students, parents, and staff.
