Front Office Executive

Company Description

Rurban Resort is a nature resort spread across 17 acres of land - with 41 rooms, 6 venue spaces, more than 50 activities and done an serious afforestation of 75,000 plants and trees at the resort!

Role Description

This is a full-time, on-site role located in Muradnagar, Ghaziabad, India for a Front Office Executive. The Front Office Executive will be responsible for managing receptionist duties, handling customer service inquiries, Inbound and Outbound sales calls and mails, and maintaining an organized front office area. Daily tasks include greeting and assisting guests, answering phone calls, directing visitors, and coordinating with other departments to ensure smooth operations.

Qualifications

• 12th pass or Graduation - suggested OR prior experience of at least 1 year at Hotel Reception
• Strong Interpersonal Skills and Communication abilities
• Experience in Receptionist Duties and Front Office management
• Excellent Customer Service skills
• Handling mails
• Organizational skills and attention to detail
• Ability to work well in a team and manage multiple tasks simultaneously
• Basic computer skills and familiarity with office equipment