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Riamin Infotech Private Limited
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Front Office Executive

Front Office Executive

Riamin Infotech Private Limited

1 - 5 years

0 Lacs

tamil nadu

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

customer service cash handling reception experience hotel room knowledge upselling techniques

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: You are looking for a Front Office Executive with 2 to 4 years of experience to join the team at Old Courtallam, Tenkasi. Your role will involve achieving positive outcomes from guest queries in a timely and efficient manner. You will be responsible for ensuring an efficient reception experience for guests, including check-in/check-out procedures. It is essential to keep the Hotel Manager informed of any relevant feedback from guests and other departments. Providing a high level of customer service is a key aspect of this role. Your knowledge of hotel room categories, room rates, packages, promotions, and general product information will be crucial for performing daily duties effectively. You will be expected to maximize room occupancy and use up-selling techniques to promote hotel services and facilities. Adhering to the correct procedures for accepting currencies, credit cards, and cash in line with the hotel policy is important. Additionally, you may need to assist other departments as necessary. If you have at least 1 year of experience as a front office executive and are interested in this full-time position, located in Tenkasi, Tamil Nadu, please apply for the role. This position requires in-person work.,

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Front Office Executive