Front Office Executive (Receptionist)

Location: RK Resorts, Sellore, Karaikal Salary: ₹14,000 - ₹16,000 per month (Negotiable based on experience) + Food & Accommodation Job Type: Full-time, Regular / Permanent

About Us: RK Resorts is a premier 3-star property in Karaikal, known for its serene atmosphere and proximity to the Thirunallar Saneeswarar Temple. We are a family-oriented resort seeking a warm, proactive, and responsible Front Office Executive to be the "face" of our property. If you love helping people and managing daily resort operations, we want to meet you!

Key Responsibilities:

• Guest Welcome: Manage check-ins and check-outs efficiently using our software. Handle the "noon rush" with a smile and patience.
• Concierge Services: Act as a local guide. Arrange reliable auto/taxi transport for guests visiting the Thirunallar Temple or Karaikal Beach.
• Proactive Communication: Call guests prior to arrival to confirm booking details and inform them about restaurant timings/amenities to ensure they have a smooth stay.
• Reservation Management: Handle booking inquiries via phone, email, and OTA platforms (Agoda, Booking.com, etc.).
• Crisis Management: Resolve guest issues (e.g., AC not working, extra bed requests) quickly by coordinating with Housekeeping and Maintenance.

Requirements (Must Haves):

• Language: Fluent in Tamil (to speak with local staff/drivers) and English (to handle corporate guests/tourists). French is a bonus.
• Experience: 1–3 years in a Hotel/Resort Front Office role. Freshers with a Hospitality degree (BHM/Diploma) are welcome to apply.
• Computer Skills: Basic knowledge of Excel and Hotel Management Software.
• Attitude: Must be patient, resourceful, and willing to take ownership of guest satisfaction.

What We Offer:

• Competitive Salary: Best in industry standards for Karaikal.
• Free Accommodation: Clean, furnished staff quarters provided.
• Food: Nutritious meals provided on duty.
• Incentives: Performance-based bonuses.

Shift Schedule:

• Rotational shifts (Day/Evening)
• Weekend availability is mandatory (as we are busiest then).

How to Apply: Click "Apply Now" or call us directly at 9092719706 to schedule a walk-in interview.

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

• Food provided
• Paid time off

Ability to commute/relocate:

• karaikal, Puducherry: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel management: 1 year (Required)

Work Location: In person

Expected Start Date: 15/12/2025