Front Office Executive (Receptionist)

Job Title: Front Office Executive (Full-Time)
Location: Eye7 Hospitals Private Limited, Daryaganj, New Delhi
Job Type: Full-Time
Experience: 1-3 years preferred (Healthcare or Hospital industry experience is an advantage)
Education: Graduate in any discipline (Hospitality or Healthcare background preferred)

About Eye7 Hospitals:

Eye7 Hospitals Private Limited is one of Delhi’s leading super-specialty eye care chains known for excellence in clinical outcomes, patient-centric services, and ethical medical practices. At our Daryaganj branch, we aim to deliver high-quality eye care with compassion and professionalism.

Roles and Responsibilities:

• Greet and welcome patients and visitors in a courteous and professional manner.
• Handle patient registration, appointment scheduling, and queue management.
• Provide information regarding services, consultation timings, and doctor availability.
• Manage incoming calls, respond to inquiries, and direct calls appropriately.
• Maintain accurate and up-to-date patient records in the hospital management system.
• Coordinate with various departments (Billing, OPD, Pharmacy, etc.) to ensure smooth patient flow.
• Handle check-in and check-out procedures for OPD and follow-up patients.
• Address patient concerns promptly or escalate them to the concerned authority.
• Maintain cleanliness and discipline at the reception and front office area.

Key Skills Required:

• Strong communication and interpersonal skills
• Proficiency in MS Office and hospital software (basic knowledge)
• Pleasant personality and professional appearance
• Good command of English and Hindi
• Ability to work under pressure in a busy hospital environment
• Patient-friendly attitude and service-oriented approach

Shift & Schedule:

• Full-time

Salary:

As per industry standards and candidate profile

How to Apply:

Interested candidates may send their updated resume to [email protected]

Job Types: Full-time, Walk-In

Pay: ₹15,000.00 - ₹25,000.00 per month

Location:

• Delhi, Delhi (Required)

Work Location: In person