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Description
Job Title: Front Office Executive Location: Raposo Resort, Goa Experience: 1 years minimum Salary: ₹15,000 - ₹17,000 per month Shift: Rotational Shifts Additional Benefits for Outstation Candidates: Meal Facility provided by the company Accommodation provided by the company for candidates relocating to Goa Key Requirement: Language Proficiency: Fluency in Hindi, English. Job Description: About Us: Raposo Resort, nestled in the vibrant state of Goa, is seeking a highly motivated and customer-centric Front Office Executive to join our dynamic team. If you have a passion for delivering exceptional guest experiences and thrive in fast-paced environments, we invite you to apply. Job Summary: We are looking for a Front Office Executive with at least 6 months of experience in a similar role, to manage the front desk operations, ensuring seamless check-ins, check-outs, and outstanding guest services. The ideal candidate will be proficient in English and able to work rotational shifts. For candidates willing to relocate to Goa, we offer a comprehensive package including meal facilities and accommodation. Key Responsibilities: Guest Services: Provide warm welcomes, efficient check-ins/check-outs, and personalized services to ensure high guest satisfaction. Front Desk Operations: Manage all front office duties including but not limited to handling guest queries, resolving complaints, and maintaining an orderly front desk area. Communication: Effectively communicate with guests, team members, and other departments to ensure smooth operations. Administrative Tasks: Assist with administrative duties such as data entry, reporting, and maintaining guest records. Team Collaboration: Work closely with the housekeeping, F&B, and other teams to ensure cohesive resort operations. Requirements: Experience: Minimum 6 months as a Front Office Executive or in a related role in the hospitality industry. Language: Fluency in Hindi, English . Flexibility: Ability to work on rotational shifts, including nights, weekends, and public holidays. Relocation (If Applicable): Willingness to relocate to Goa (accommodation and meal facilities will be provided by the company). What We Offer: Competitive Salary: ₹15,000 - ₹17,000 per month Meal Facility: Provided for all employees, with a special provision for outstation candidates. Accommodation: Furnished accommodation provided for candidates relocating to Goa. Opportunity to Grow: Be part of a dynamic team with opportunities for professional growth and development. How to Apply: If you are a motivated hospitality professional looking for a new challenge in a beautiful Goa setting, please submit your application, including your resume and a cover letter, to +91 744 776 7080 / 70833 16062 . We look forward to welcoming you to the Raposo Resort team! Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Experience: work: 1 year (Required) Work Location: In person
