Front Office Executive

0 years

1 - 3 Lacs

Posted:5 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring Front office cum customer relation

Female

Location - Kuttanellur, Thrissur

Jobs and responsibilities are,

Incoming Calls: Need to answer inbound calls and identify potential clients and route to the departments accordingly.

Customer Follow-up: Maintain regular communication with existing and potential customers to build and nurture relationships, addressing their queries, and providing additional information as needed.

Database Management: Update and maintain accurate customer databases with relevant information obtained during calls.

Record Keeping: Keep detailed records of calls, including the nature of the call, customer responses, and any follow-up actions required.

Adherence to Scripts and Guidelines: Follow provided call scripts and guidelines to ensure consistency and alignment with the company's messaging. documentation : Support the team with the proper documentation

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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