Front Office Executive (For Hotel)

The summary of hotel
It is in Andheri East is a budget-friendly 3-star hotel near Mumbai airport, offering clean rooms, free Wi-Fi, breakfast, and helpful service—ideal for business and transit stays.

Job Title: Front Office Executive
Location: Andheri East, Mumbai
Salary: ₹20,000 – ₹25,000 per month + Incentives + Food
Duty Hours: 10 hours per day
Shift Type: Rotational Shifts
Weekly Off: 1 off per week as per standard schedule

Job Responsibilities:

• Greet and welcome guests with a warm and professional attitude.
• Handle guest check-ins, check-outs, and reservation processes efficiently.
• Manage front desk operations including calls, emails, and guest inquiries.
• Coordinate with housekeeping and other departments for guest requests.
• Maintain accurate records and update guest data in the PMS.
• Handle cash, billing, and daily reports.
• Address guest concerns promptly to ensure guest satisfaction.

Requirements:

• Minimum 6 months to 1 year of experience in hotel front office preferred.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office and hotel PMS software is an advantage.
• Ability to work in rotational shifts, including weekends and holidays.
• Presentable, courteous, and guest-focused attitude.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Food provided

Schedule:

• Rotational shift

Experience:

• Front desk: 2 years (Preferred)

Work Location: In person