Front Office Desk Executive

Job Description

Job Summary / Purpose of Position Person plays a Vital role as well as being the first point of contact for visitors and help the business run smoothly Role and Responsibilities Meeting and greeting all visitors to the office by following proper etiquetes Answering telephone calls received on common no. and forwarding them to the concerned person Maintaining Signage TV of the reception area Direct visitors to the appropriate person and office Ensure reception area is tidy and presentable, with all necessary stationery and material Provide basic and accurate information in-person and via phone/email Receiving and dispatching couriers Raising all the service calls with the service provider Co-ordinating and following up with Service provider for the calls registered Assisting HR in conducting employee events Following up with the vendors for delivery Managing visitors book Maintain in and out register of couriers with their invoice bills and hand over them to the allotted person Qualification and Education Requirements Any Graduation Experience 3-4 Years of Experience in same field. Proven work experience as a Receptionist, Front Office Representative or similar role Preferred Skills / Special Skills Fluency in English language Building positive Relationship with Internal Employees Professional attitude and presentable appearance Operational knowledge of MS-Office Behavioral and Professional Competencies Customer service skills The ability to work well with others To be thorough and pay attention to detail Patience and the ability to remain calm in stressful situations Sensitivity and Understanding