Job Summary / Purpose of Position Person plays a Vital role as well as being the first point of contact for visitors and help the business run smoothly Role and Responsibilities Meeting and greeting all visitors to the office by following proper etiquetes Answering telephone calls received on common no. and forwarding them to the concerned person Maintaining Signage TV of the reception area Direct visitors to the appropriate person and office Ensure reception area is tidy and presentable, with all necessary stationery and material Provide basic and accurate information in-person and via phone/email Receiving and dispatching couriers Raising all the service calls with the service provider Co-ordinating and following up with Service provider for the calls registered Assisting HR in conducting employee events Following up with the vendors for delivery Managing visitors book Maintain in and out register of couriers with their invoice bills and hand over them to the allotted person Qualification and Education Requirements Any Graduation Experience 3-4 Years of Experience in same field. Proven work experience as a Receptionist, Front Office Representative or similar role Preferred Skills / Special Skills Fluency in English language Building positive Relationship with Internal Employees Professional attitude and presentable appearance Operational knowledge of MS-Office Behavioral and Professional Competencies Customer service skills The ability to work well with others To be thorough and pay attention to detail Patience and the ability to remain calm in stressful situations Sensitivity and Understanding

Main activities and purpose of position: Sale of spare parts, coordination of delivery and ensure the customer satisfaction in regards to spare parts business. To identify spare parts and deliver in time to customers Responsibilities/Duties: Coordination and organisation of spare parts offers and orders within a market suitable time period, ensuring customer’s satisfaction. Responsibility for the support of the service department and service engineers Supporting the sales department in regards to spare parts Responsibility for the XXX based spare part stock and dispatch area Correspondence with LWN spare part managers Handling of enquiries. Technical clarification in regards to spare parts and/or recommended spare parts lists and offers Forwarding of service information Preparation of quotations and spare parts proposals. Pro-active offering of modification kits and exchange programs Follow-up for quotations and evaluation of reasons for not received orders Booking and invoicing of spare parts, service and warranty orders and follow up Requesting despatch information from customers. Despatch of orders in collaboration with LWN Spare Parts Manager. Forwarding of shipping documents to customers. Checking of sales invoices. Monitoring of debtors accounts and active collection of outstanding invoices together with XXX accounts department Arranging and despatching of quality certificates. Processing of complaints regarding spare parts orders Co-ordination of repairs Journal duty (availability as agreed) Turnover statistics Preparation of proposals for stock keeping Working according to rules with internal software Preparation of customer data (enquiries, orders) as required (like crane serial number, deliver address, checking of correct part numbers, is part installed in relevant crane, etc.) for Head of Customer Services Competences : Signing according to signature regulations Booking of spare part sale, service and repair orders Issuing of spare part, service and repair invoices Offering of parts and repairs based on internal quotations (offer for spares from LWN or repairs from LNS) offers or based on actual price lists and given payment terms Our offer: Compensation at par with industry standards | Corporate Health Insurance & term life insurance. Financial Stability | annual reviews | service awards & reward recognition | career progression Join a dynamic and safety focused team Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Sneha Kewalram Shelke. One Passion. Many Opportunities. The company Liebherr India Private Limited with its main site in Mumbai was founded in 2006. It is responsible for sales and customer service of maritime cranes, construction machines (earthmoving, special deep foundation, tower cranes, and concrete technology), mining, mobile and crawler cranes and material handling technology in India and some neighbouring countries. Location Liebherr India Private Limited Unit No. A301-A305, 3rd Level, 5th Floor, Tower I, A Wing, Seawoods Grand Central, Plot R-1, Sector 40, Seawoods, Navi Mumbai, Maharashtra- 400706 India Contact Ms. Sneha Shelke [email protected]

Roles & Responsibilities: Warehouse Management & Administration Material safety & security. Storing, putaway, picking & packing as per SOP. Preparation of DC, PL, e-way bills & other statutory documentation for material movement. Support local sales & service teams. Inventory management & statutory compliance for the local office requirements. Negotiation, establishment of local vendors & prices. Qualification & Education requirement: Engineering Graduate preferably, if not Graduate in any stream with project. Management warehousing experience. Experience: Minimum 3 to 4 years warehousing experience (preferred of project management warehousing experienced) Preferred Skills/ Special Skills: Warehousing ERP environment experience Logistics Administration Our Offer Compensation at par with industry standards | Coporate Health Insurance & term life insurance. Financial Stability | annual reviews | service awards & reward recognization | career progression Join a dynamic and safety foucsed team Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Akshata Haldankar. One Passion. Many Opportunities. The company Liebherr India Private Limited with its main site in Mumbai was founded in 2006. It is responsible for sales and customer service of maritime cranes, construction machines (earthmoving, special deep foundation, tower cranes, and concrete technology), mining, mobile and crawler cranes and material handling technology in India and some neighbouring countries. Location Unit A301- A305, 3rd Level, (5th Floor), “A” Wing, Tower – 1, Seawoods Grand Central, Plot R-1, Sector - 40,Nerul Node, Seawoods, Navi Mumbai, Maharashtra – 400706. Contact Akshata Haldankar Sr. Executive – Human Resource

Roles & Responsibilities: Warehouse Management & Administration Material safety & security. Storing, putaway, picking & packing as per SOP. Preparation of DC, PL, e-way bills & other statutory documentation for material movement. Support local sales & service teams. Inventory management & statutory compliance for the local office requirements. Negotiation, establishment of local vendors & prices. Qualification & Education requirement: Engineering Graduate preferably, if not Graduate in any stream with project. Management warehousing experience. Experience: Minimum 3 to 4 years warehousing experience (preferred of project management warehousing experienced) Preferred Skills/ Special Skills: Warehousing ERP environment experience Logistics Administration Our offer Compensation at par with industry standards | Coporate Health Insurance & term life insurance. Financial Stability | annual reviews | service awards & reward recognization | career progression Join a dynamic and safety foucsed team Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact [email protected] One Passion. Many Opportunities. The company Liebherr India Private Limited with its main site in Mumbai was founded in 2006. It is responsible for sales and customer service of maritime cranes, construction machines (earthmoving, special deep foundation, tower cranes, and concrete technology), mining, mobile and crawler cranes and material handling technology in India and some neighbouring countries. Location Unit A301- A305, 3rd Level, (5th Floor), “A” Wing, Tower – 1, Seawoods Grand Central, Plot R-1, Sector - 40,Nerul Node, Seawoods, Navi Mumbai, Maharashtra – 400706. Contact Akshata Haldankar Sr. Executive – Human Resource

Roles & Responsibilities: Warehouse Management & Administration Material safety & security. Storing, putaway, picking & packing as per SOP. Preparation of DC, PL, e-way bills & other statutory documentation for material movement. Support local sales & service teams. Inventory management & statutory compliance for the local office requirements. Negotiation, establishment of local vendors & prices. Qualification & Education requirement: Engineering Graduate preferably, if not Graduate in any stream with project. Management warehousing experience. Experience: Minimum 3 to 4 years warehousing experience (preferred of project management warehousing experienced) Preferred Skills/ Special Skills: Warehousing ERP environment experience Logistics Administration Our offer Compensation at par with industry standards | Coporate Health Insurance & term life insurance. Financial Stability | annual reviews | service awards & reward recognization | career progression Join a dynamic and safety foucsed team Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact akshata.haldankar@liebherr.com One Passion. Many Opportunities. The company Liebherr India Private Limited with its main site in Mumbai was founded in 2006. It is responsible for sales and customer service of maritime cranes, construction machines (earthmoving, special deep foundation, tower cranes, and concrete technology), mining, mobile and crawler cranes and material handling technology in India and some neighbouring countries. Location Unit A301- A305, 3rd Level, (5th Floor), “A” Wing, Tower – 1, Seawoods Grand Central, Plot R-1, Sector - 40,Nerul Node, Seawoods, Navi Mumbai, Maharashtra – 400706. Contact Akshata Haldankar Sr. Executive – Human Resource

Job Summary / Purpose of Position Service Coordination for warranty activities including warranty despatches and warranty claims. Support for the Customer Service staff and operational assistance to Assistant Manager Service (Warranty Role). Role and Responsibilities Check the field service reports made by the field team and respond accordingly. Extensive use of system like BAAN for warranty parts despatch, generating warranty claims. Keep track of warranty despatches and ensure the field team does the fitment in time. Maintain records of the service visits, scheduled maintenance, warranty part replacements in the respective machine folders. Update field team for ensuring better checks so that failures do not happen. Raise warranty claims on factories in a timely manner as prescribed in the procedure. Ensure all the relevant data is added in warranty claims as prescribed from time to time for different components. Arranging despatch of tools and keeping record of the same viz a viz each and every field engineer. Maintain record of all the commissioning reports, mandatory services, service reports for each machine on the dedicated folders on the shared drive. For doing all above he should be able to read hydraulic, electrical circuits. Know about the machine software. Attain machines in field for self development for improving machine knowledge to be applied in checking service reports and generating warranty claims. Qualification and Education Requirements BE/B ech/Diploma in Mechanical/Automobiles Special abilities and skills Well conversant with use of service software Field experience as Service Engineer Ability to interface with all levels of staff. Working with a pro-active approach Perform other related duties as assigned & assist company in any needed duty to achieve Company goals. Our Offer: Compensation at par with industry standards | Corporate Health Insurance & term life insurance. Financial Stability | annual reviews | service awards & reward recognition | career progression. Join a dynamic and safety focused team Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Sneha Kewalram Shelke. One Passion. Many Opportunities. The company Liebherr India Private Limited with its main site in Mumbai was founded in 2006. It is responsible for sales and customer service of maritime cranes, construction machines (earthmoving, special deep foundation, tower cranes, and concrete technology), mining, mobile and crawler cranes and material handling technology in India and some neighbouring countries. Location Liebherr India Private Limited Unit No. A301-A305, 3rd Level, 5th Floor, Tower I, A Wing, Seawoods Grand Central, Plot R-1, Sector 40, Seawoods, Navi Mumbai, Maharashtra- 400706 India Contact Sneha Shelke [email protected]