Front Office Associate

Job Description

Company Description The Elegant Malabar Ocean Front Resort & Spa is a 4-star resort situated on the sweeping white sands and rolling waves of northern Kerala’s Malabar coasts. It offers a blend of traditional Kerala style and modern architecture, providing an ideal location for a healthy holiday experience. Role Description This is a full-time on-site Front Office Associate role located in Kasaragod. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, check-in processes, and effective communication with guests. Qualifications Phone Etiquette and Communication skillsExperience in Receptionist Duties and Customer ServiceCheck-in procedures knowledgeStrong interpersonal skillsAbility to multitask and prioritize tasksProficiency in Microsoft Office SuitePrevious experience in a hospitality setting is a plusDiploma or certification in Hospitality Management is beneficial