Front Office Associate (Female Only)

Job Description

1. Check-in and Check-out: Manage the check-in and check-out process for guests, ensuring a smooth and efficient experience. 2. Guest Services: Provide excellent Guest service, respond to guest inquiries, and resolve any issues or complaints. 3. Room Assignments: Assign rooms to guests, taking into account room preferences and availability. 4. Reservation Management: Manage room reservations, including taking reservations, modifying bookings, and cancelling reservations. 5. Payment Processing: Handle payment transactions, including processing credit card payments and handling guest billing. 6. Key Card Management: Issue and manage key cards for guest rooms. 7. Communication: Communicate effectively with other hotel departments, such as housekeeping and F&B, to ensure seamless service delivery. 8. Guest Information: Maintain accurate and up-to-date guest information, including registration details and payment records. 9. Hotel Procedures: Follow hotel policies and procedures, ensuring compliance with standards and regulations. 10. Multitasking: Handle multiple tasks simultaneously, prioritizing tasks to ensure efficient front office operations. Job Type: Full-time Pay: ₹15,086.00 - ₹17,605.77 per month Benefits: Food provided Provident Fund Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person