Front Office Assistant

As a Front Office Assistant at Mazarine Hotel, located in the heart of Wayanad, your role will involve greeting guests, managing phone calls, scheduling appointments, providing administrative assistance, and performing various clerical tasks. Your excellent interpersonal skills and phone etiquette will be key in ensuring a welcoming environment and delivering excellent customer service. Your proficiency in clerical skills and strong organizational abilities will allow you to handle front desk operations efficiently. Additionally, your ability to work independently and multitask will contribute to the smooth functioning of the front office. Key Responsibilities: - Greeting guests and providing them with a warm welcome - Managing phone calls and directing them to the appropriate personnel - Scheduling appointments and ensuring timely reminders - Providing administrative support to the team as needed - Performing various clerical tasks to maintain organized front desk operations Qualifications: - Excellent Interpersonal Skills and Phone Etiquette - Experience in Appointment Scheduling and Administrative Assistance - Proficiency in Clerical Skills - Strong organizational and multitasking abilities - Ability to work independently and handle front desk operations efficiently - Previous experience in the hospitality industry is a plus - High school diploma or equivalent; additional qualifications or certification in office administration is advantageous,