Posted:14 hours ago| Platform: Shine logo

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Job Type

Full Time

Job Description

Role Overview: As a front office staff member, your main responsibility will be to ensure smooth operations and deliver exceptional guest or customer service. This will involve tasks such as answering phone calls, greeting visitors, managing appointments, handling administrative duties, and addressing inquiries and complaints promptly and professionally. Key Responsibilities: - Answer phone calls and direct them to the appropriate person or department - Greet visitors and guests in a professional and friendly manner - Manage appointments and schedule meetings - Handle administrative tasks including filing, data entry, and record maintenance - Address inquiries and complaints promptly and professionally Qualifications Required: - Proven experience in a front office or customer service role - Excellent communication and interpersonal skills - Strong organizational skills and attention to detail - Proficiency in Microsoft Office suite - Ability to multitask and prioritize tasks effectively,

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