Guest Services: Greeting and assisting guests, handling check-ins and check-outs, managing reservations, and addressing guest inquiries and concerns. Night Audit: Performing end-of-day accounting tasks, balancing accounts, and ensuring accuracy of financial records. Security: Monitoring the premises, responding to security concerns, and ensuring a safe and secure environment for guests. Administrative Tasks: Answering phones, managing emails, handling paperwork, and maintaining a tidy and organized front desk area. Coordination: Communicating with other departments (e.g., housekeeping, maintenance) to ensure smooth operations and guest satisfaction. Problem Solving: Handling guest complaints, resolving issues, and making decisions to address unexpected situations. Cash Handling: Processing payments, managing cash transactions, and reconciling daily revenue. Essential Skills: Customer service: Excellent communication, interpersonal, and problem-solving skills. Organizational skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records. Technical skills: Proficiency in using relevant software, including reservation systems and point-of-sale systems. Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹16,000.00 per month Benefits: Food provided Paid time off Schedule: Night shift Supplemental Pay: Commission pay Overtime pay Yearly bonus Work Location: In person Expected Start Date: 01/07/2025

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