Front office ambassador

Company Description

Raffles Jaipur is a modern-day recreation of a zenana, a Mughal-era women's palace. Nestled between the historic city of Jaipur and lush green farmland, our palace boasts 50 uniquely appointed rooms and suites with private outdoor spaces. Guests are treated to exquisite dining, entertainment, and social gatherings, while exceptional local talents add to the rich cultural experience. Our personal Raffles Butlers ensure that every guest's stay exceeds expectations, providing unparalleled service throughout their visit.

Role Description

This is a full-time, on-site role for a Front Office Ambassador at Raffles Jaipur, located in Jaipur. The Front Office Ambassador will be responsible for welcoming guests, managing check-ins and check-outs, handling guest requests, and ensuring overall guest satisfaction. Additional duties include providing information about the hotel's facilities, local attractions, and assisting with any special requests. The role requires maintaining a high level of professionalism and guest service excellence.

Qualifications

• Strong communication and interpersonal skills
• Customer service experience and a commitment to guest satisfaction
• Ability to manage check-ins and check-outs efficiently
• Knowledge of local attractions and hotel facilities
• Professional demeanor and presentation
• Ability to handle guest requests and provide personalized service
• Experience in the hospitality industry is a plus
• Bachelor's degree in Hospitality Management, Tourism, or related field is preferred