Front Office Administrator

As an Administrative Coordinator at our restaurant, your role involves coordinating various administrative tasks to ensure smooth restaurant operations. You will be responsible for scheduling staff shifts, managing reservations, and maintaining seating charts. Additionally, you will handle communication by answering phone calls and emails, assisting with customer inquiries and complaints, and serving as a liaison between the front-of-house and back-of-house teams. Your responsibilities will also include managing documentation and filing systems with precision and confidentiality. This includes maintaining accurate records of inventory, employee files, invoices, financial transactions, and correspondence. Key Responsibilities: - Coordinate administrative tasks such as scheduling staff shifts, managing reservations, and maintaining seating charts - Handle communication by answering phone calls and emails, assisting with customer inquiries and complaints, and acting as a liaison between teams - Manage documentation and filing systems with accuracy and confidentiality - Oversee office supplies and inventory by tracking stock levels, ordering supplies, receiving deliveries, and coordinating logistics - Support marketing and events by assisting in creating marketing materials, managing social media, and coordinating restaurant events or banquets - Coordinate maintenance and compliance tasks, including scheduling equipment repairs, ensuring office cleanliness, and maintaining adherence to health and safety regulations - Provide clerical support by performing general office duties such as sorting mail, data entry, filing, preparing documents, and note-taking Qualifications: - Strong organizational skills to efficiently handle schedules, documentation, and administrative tasks in a fast-paced environment - Effective communication skills to confidently interact with vendors, staff, and customers - Attention to detail is critical for handling financial records, invoices, supplies, and bookings accurately - Technical proficiency with Microsoft Office, accounting or POS systems, and basic restaurant software - Ability to maintain confidentiality and handle sensitive information with professionalism - Adaptability and problem-solving skills to respond quickly to unexpected situations in a dynamic setting Additional Details: (if available in the original job description) Requirements: - Minimum of two years experience in administration Job Type: - Full-time Language: - Hindi (Required) - English (Required) Work Location: - In person,