Front-of-House Associate — Caffix Café

About the Role:

We’re looking for a polite, energetic, people-friendly individual to be the face of Caffix. You'll greet guests, manage orders on Petpooja, coordinate with the kitchen, and ensure smooth café service.

Responsibilities

• Welcome and seat customers with a warm, friendly attitude
• Handle dine-in, takeaway & delivery orders on

  Petpooja

• Guide customers through the menu and answer queries

• Coordinate with kitchen & barista for timely order flow

• Maintain cleanliness & order at service counters and tables

• Support billing, packaging & customer requests

• Assist with managing reservations and table flow

• Help with basic café tasks as needed (water service, table reset, etc.)

Requirements

• Experience with

  Petpooja

  (preferred)
• Good communication & customer-interaction skills
• Pleasant personality & good hospitality manners
• Ability to multitask & stay calm during peak hours
• Basic billing & POS understanding
• Team-oriented attitude

Ideal Candidate

• Loves café culture & interacting with customers
• Well-spoken, presentable, and humble
• Learns fast and enjoys working in a fast-paced environment

Perks

• Work in a vibrant café environment
• Exposure to hospitality & customer experience
• Growth opportunities within Caffix