Front Desk Representative Cum Tele caller - Solar

0 - 2 years

1 - 2 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The Front Desk Representative Cum Telecaller manages front office operations and telecalling tasks in a manufacturing company's corporate office, serving as the primary point of contact for visitors, calls, and leads. This role ensures professional visitor experiences, efficient call handling, and support for sales inquiries while maintaining office organization.

Key Responsibilities

  • Greet and direct visitors, handle incoming/outgoing mail.​
  • Answer, screen, and forward phone calls; make outbound calls for client follow-ups and lead generation.​
  • Provide company information via phone, email, or in-person.
  • Update customer databases, track call records, and assist sales/marketing with inquiries.​
  • Ensure office security and coordinate with departments for smooth operations.​

Qualifications and Skills

  • High school diploma or bachelor's degree; 0-2 years in reception or telecalling preferred.​
  • Proficiency in MS Office, CRM tools, and telephone systems; strong English communication skills.​

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹22,000.00 per month

Benefits:

  • Leave encashment
  • Paid time off

Work Location: In person

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