Front Desk Receptionist

Company Description

Thakral Hospital and Fertility Centre has been dedicated to providing high-quality IVF, maternity, and surgical services with a personal touch for over 21 years. Our hospital in Gurugram is renowned for its world-class IVF doctors and state-of-the-art facilities at reasonable costs.

Role Description

This is a on-site role for a Front Desk Receptionist located in Gurugram. The Front Desk Receptionist will be responsible for managing phone calls, welcoming and assisting patients, scheduling appointments, maintaining patient records, and managing OPD billing. The individual will also ensure that the front desk operates efficiently and provides excellent customer service.

Qualifications

• Proficient in Phone Etiquette and Receptionist Duties
• Strong Clerical Skills and ability to manage administrative tasks
• Excellent Communication and Customer Service skills
• Organizational skills and attention to detail
• Ability to work independently and handle front desk operations efficiently
• Prior experience in a hospital or medical setting is a plus
• High school diploma or equivalent