Front Desk Receptionist

Job Title: Female Receptionist, Dental Clinic

Job Summary:

We are seeking a friendly, organized, and professional Female Receptionist to be the first point of contact for our dental clinic. The ideal candidate will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of the front desk to create a welcoming and efficient environment for our patients.

Key Responsibilities:

Greet and welcome patients and visitors in a warm and professional manner.

Answer phone calls, schedule appointments, and manage the appointment book efficiently.

Register new patients and update existing patient information accurately.

Verify patient insurance information and assist with billing inquiries.

Collect payments and issue receipts.

Maintain patient records with strict confidentiality.

Manage incoming and outgoing mail, faxes, and emails.

Ensure the reception area is tidy, presentable, and well-stocked with necessary forms and brochures.

Assist with general administrative duties as needed, such as filing, scanning, and photocopying.

Handle patient queries and provide information about clinic services.

Coordinate with dental assistants and dentists to ensure a smooth patient flow.

Qualifications:

High school diploma or equivalent; additional certification in office administration or a related field is a plus.

Proven experience as a receptionist, preferably in a dental or medical office setting.

Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) is highly desirable.

Excellent verbal and written communication skills.

Strong organizational and multitasking abilities.

Proficient in Microsoft Office Suite (Word, Excel).

Skills:

Exceptional interpersonal skills with a patient-first attitude.

Ability to handle sensitive information with discretion and maintain patient confidentiality.

Detail-oriented and accurate in data entry and record-keeping.

Ability to remain calm and professional under pressure.

Proactive and able to anticipate clinic needs.

Working Conditions:

This is a full-time position, typically Monday to Saturday, with occasional Saturday shifts required.

The role involves sitting for extended periods and interacting with patients and staff.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹14,000.00 per month

Schedule:

• Day shift

Work Location: In person