Front Desk Manager in Gurgaon

Job Description

Key Responsibilities Supervise and manage the front desk staff to ensure excellent customer service at all times Greet and assist clients and visitors in a professional and courteous manner Handle inquiries and provide information about the company's services and products Coordinate appointments and manage the scheduling system efficiently Handle incoming and outgoing calls and direct them to the appropriate departments Maintain cleanliness and organization at the front desk area Address any issues or complaints from clients and ensure timely resolution About Company: Espangle was formed in 2017 to provide consulting services to businesses in the restaurant and hospitality space. Espangle is a leading food service consultancy and restaurant branding firm serving all sizes and sectors in the hospitality industry. Our all-inclusive portfolio includes improving the operational standards of existing businesses across the country, and we take credit for many successful projects and industry benchmark operations. It's given that a good restaurant serves good food, but a great restaurant needs to do more than that. What really separates a great restaurant from a good one is consistency, atmosphere, location, and just how much attention is placed on the details. Show more Show less