About Us KINETIQ is a science-led physiotherapy and functional fitness brand, committed to helping people move better, feel stronger, and live freely. We deliver personalized care through evidence-based physiotherapy, strength training, and holistic recovery — online, offline, and hybrid. Position - Front Desk cum Customer Relations Executive Experience - 2 - 6 years of experience Location - Gurugram Key Responsibilities Handle inbound and outbound client calls with warmth and clarity. Schedule and manage physiotherapy appointments using booking software. Send reminders, follow-ups, and confirmations to clients via phone or WhatsApp. Maintain detailed records of client communications and feedback. Act as the first point of contact at the clinic — provide assistance, directions, and information. Coordinate with physiotherapists and admin to ensure smooth client flow. Share program/service information and answer client queries professionally. Upsell relevant services or packages when appropriate. Report any client issues or scheduling gaps to the clinic lead promptly. Candidate Requirements Excellent verbal communication in English and Hindi. Professional phone and in-person etiquette. Strong organizational skills and attention to detail. Basic computer literacy (Google Sheets, Calendars, or clinic software). Ability to handle pressure during peak hours. Prior experience in customer service, healthcare, or telecalling preferred. Interested candidates can send their CVs to hr@farlense.com
Company Description We suggest you enter details here Role Description This is a full-time, on-site role for a Physiotherapist located in Gurugram. The Physiotherapist will be responsible for assessing, planning, and implementing rehabilitation programs for patients. Day-to-day tasks include conducting patient evaluations, developing treatment plans, administering therapeutic interventions, and monitoring progress. The Physiotherapist will also be responsible for educating patients and families about treatment plans and prevention of further injuries. Qualifications Assessment and Treatment Planning skills Expertise in administering therapeutic interventions such as manual therapy, exercise therapy, and electrotherapy Strong communication and interpersonal skills to effectively educate and motivate patients Ability to work independently and collaboratively as part of a healthcare team Bachelor's degree in Physiotherapy or a related field; a Master's degree is a plus Valid practicing license issued by a recognized physiotherapy board Experience in musculoskeletal, neurological, and sports physiotherapy is advantageous Commitment to ongoing professional development and staying current with the latest research in physiotherapy