Front Desk Executive

As a Front Office Executive at The Indian Public School, your main responsibility will be to efficiently manage the front desk, ensuring smooth communication, coordination, and a welcoming experience for visitors, parents, and staff. Your role is crucial in maintaining a professional image of the school and providing a positive first impression to all stakeholders. - Greet visitors, parents, and staff with professionalism and warmth. - Answer and direct incoming calls to the appropriate departments. - Maintain visitor logs and issue visitor passes. - Provide information on school programs, events, and admission procedures. - Serve as the first point of contact for inquiries via phone, email, or in person. - Assist in scheduling appointments for management and coordinating meetings. - Handle incoming and outgoing mail and courier services. - Maintain accurate records of admissions, attendance, and visitor logs. - Support school events by coordinating logistical details, sending invitations, and managing RSVPs. - Address emergencies calmly and efficiently while following school protocols. - Escalate serious issues to the management promptly. - Minimum graduate degree, preferably in administration or related fields. - 3 years of experience in a front office or customer-facing role. - Excellent verbal and written communication skills in English. - Proficiency in MS Office and basic knowledge of office management systems. - Strong interpersonal skills and ability to handle diverse personalities. - Organizational skills and attention to detail. The role demands interaction with students, parents, staff, and external stakeholders in a dynamic, educational environment. You will need to maintain a professional appearance and demeanor, multitask efficiently, and prioritize work effectively. A proactive, approachable, and customer-focused mindset, along with confidentiality in handling sensitive information, are key traits for success in this role.,