Front Desk Executive / Receptionist | Hospitality

The Front Desk Executive / Receptionist will be the first point of contact for visitors and clients, ensuring a professional and welcoming environment. The role involves handling incoming calls, managing front office activities, and providing administrative support to ensure smooth day-to-day operations.

Key Responsibilities:

• Greet and welcome visitors in a friendly and professional manner.
• Manage the reception area, ensuring it is clean and presentable at all times.
• Answer, screen, and forward incoming phone calls to appropriate departments.
• Maintain visitor records and issue visitor passes.
• Handle incoming and outgoing couriers and mail.
• Coordinate meeting room bookings and assist with meeting arrangements.
• Provide basic administrative support, such as filing, photocopying, and managing office supplies.
• Assist in scheduling appointments and managing calendars of senior staff if required.
• Address basic inquiries and provide accurate information to visitors and callers.
• Ensure adherence to company policies for security and guest management.

Key Skills & Competencies:

• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to multitask and manage time effectively.
• Basic computer knowledge (MS Office, email handling).
• Strong organizational skills and attention to detail.

Qualification & Experience:

• Minimum: Graduate in any stream (Preferred: Hospitality / Administration).
• 1–3 years of experience in front desk, reception, or customer service roles.

Job Type: Full-time

Application Question(s):

• How much is your current CTC?

Work Location: In person