Front Desk Executive (MALE)

1. Front Desk Operations

• Welcome and guide patients and visitors at the OPD reception area.
• Handle new patient registration and update returning patient records.
• Generate patient files and OPD slips.

2. Appointment Management

• Confirm doctor availability and manage scheduling/rescheduling of appointments.
• Coordinate with consulting doctors and nursing staff for smooth patient flow.
• Inform patients about delays or changes in the schedule.

3. Billing & Payment Handling

• Collect consultation fees and issue receipts.
• Coordinate with the billing department for follow-up investigations or procedures.
• Maintain accurate records of payments and daily cash reports.

4. Documentation & Reporting

• Maintain records of daily OPD footfall.
• Keep all forms, stationery, and print materials ready.
• Ensure confidentiality of patient records and information.

5. Patient Experience

• Provide clear instructions and directions to patients regarding their appointments and departments.
• Handle queries and concerns professionally and escalate issues when necessary.
• Support elderly, differently-abled, or anxious patients with care and empathy.

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Experience:

• Front desk: 2 years (Required)

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person