Posted:3 months ago|
Platform:
Work from Office
Full Time
Dear All, We at Lodha are hiring for Front Desk Executive role in Hospitality & Property Management department for our project in Alibaug. Role & responsibilities : - Answering phone calls and transferring to the concerned departments Greeting visitors and guiding them for their meetings Keeping records of the documents and maintaining the data Maintain discipline in all guest areas and demonstrate ethical behavior Maintain complete knowledge about company procedures, policies, Rules & Regulations Demonstrates urgency in response and handling of customer problems and complaints Daily checking of operations - hospitality service, front-desk, cleanliness, maintenance and upkeep of the lobby areas. To take a round of the entire office/site to check if there are any admin related flaws and ensure to inform the concerned department. Take morning briefing before the operations start with the security team, valet, F & B team to discuss daily appointments Increase levels of food service quality and enhance overall ambience of customer experiences. Preferred candidate profile Hotel industry with 2+ years of experience Graduation preferred
Lodha Group
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