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0.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Genpact virtual drive for freshers for the role of Process Associate, Content Moderation roles (Language specialist) || Hyderabad on 16 July 2025 **Candidate should be able to read/speak/comprehend English and Tamil/Marwari/Punjabi/Gujarati/Urdu/Bengali/Mizo/Pashto languages. Drive Date: 16-July-2025 Drive timings: 11:30 AM - 1:30 PM MS Teams Meeting ID: 425 793 503 0861 MS Teams meeting passcode: kx6PA7Dx Location: Hyderabad (Work from office) Experience: Only Freshers are eligible Shifts: Flexible with any shift Responsibilities • Provide resolution to maintain standards of quality • Review content and provide resolution based on prescribed guidelines • Recognize trends and patterns and raise issues timely • Provide insights to help improve the support to the users • Maintain a thorough understanding of process and policies • Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications • Any Graduate (except Law) • Freshers are eligible Preferred qualifications • Effective probing skills and analyzing / understanding skills • Problem solving skills with customer centric approach • Must be able to work on a flexible schedule (including weekend shift work) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Please keep your E-Aadhar card handy while appearing for the interview.
Posted 3 weeks ago
0.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 16th July 2025 (Wednesday) || Ahmedabad Location Date: 16-July-2025 (Wednesday) MS Teams meeting ID: 478 971 900 074 MS Teams Passcode: A75pk24P Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.
Posted 3 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
Hiring for Chat Process for freshers for Gurgaon Grad/BTECH/UG 24*7 Shift 5 days Salary Fresher (15k-20k)(27k-38k) inhand+Incentives+ transport +PF Excellent written skills required Location-GURGAON CABS AVAILABLE CALL Or Whtsapp RUBY - 8368392241 Required Candidate profile Hiring for International Non Voice Processes in Multiple MNC's,freshers and experienced can apply
Posted 3 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
Chennai
Work from Office
Overview: We are looking for a candidate who has decent communication and can support Night shift and rotational week-off . This is a Non-Voice process and you will be involved in telecom support activities. This is a full-time employment with Prodapt Solutions. Requirements: 1. Typing Speed - 35 WPM 2. Good communication skills in English writing and reading. Perks: Night shift Allowance 2 way free cab Kindly Carry Your Resume and ID proof. Qualifications: Education : Degree is Mandatory.
Posted 3 weeks ago
0.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you . Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 3.5Lpa - 6.5Lpa Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Kanak 8982889979 *Khushi 7869457739 *Antra 9589329989 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD
Posted 3 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Nagpur, Pune, Mumbai (All Areas)
Work from Office
Job description Greetings, for candidates who are okay with Work From Office looking in a leading MNC we have a profile for you. We are currently hiring for companies in Mumbai and Pune Profile - Customer Support Executive (Voice/Non Voice) Qualification * Good Verbal --- communication skills in English Fresher/experienced eligible Salary - 4Lpa - 5.5Lpa (Depending on Skill and Experience) Working days -5 (Rotational Shifts) To get your telephonic interviews scheduled kindly call/Whatsaap *Antra 9589329989 *Monika 7869365175 *Kanak 8982899979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD
Posted 3 weeks ago
0.0 - 1.0 years
2 - 4 Lacs
Bangalore/ Bengaluru
Work from Office
WALKIN INTERVIEW FOR HR RECRUITER Timings :10 clock EXCELLENT IN COMMUNICATION spot offers Job description:We at Ignites Human Capital Services Pvt Ltd are looking for ambitious, result oriented Freshers with excellent communication skills to join our growth-oriented, passionate team of HR Recruiters . Candidates who would like to build a career in HR Recruitment Industry freshers seeking an opportunity to upgrade their skills by working on recruitment for the leading MNC companies. Sourcing candidates from various Job portals based on the company requirements. Screening the candidate's resumes and contacting relevant candidates. Assess knowledge, Communication skills, aptitude, and experience of the applicant. Arranging interviews for selected candidates with the chosen company. Excellent communication skills required - oral and written. Ability to research, understand the business process Excellent learning skills and maintaining good relationships with candidates. Positive attitude and interpersonal skills along with excellent rapport building are the traits for the right candidate. End-to-end recruitment & Computer skills (Word, Excel, Outlook, Internet etc) Referrals: Please forward the Job posting / Email to all suitable candidates who are interested to grow their career in HR domain. Venue : Ignites Human Capital Services Pvt Ltd Axis Samriddhi 4th floor Dollars Colony JP nagar 4th Phase Bangalore-560078 Next to levels pub JP nagar 5th phase Ruth@9590520040 aditi@7795311459
Posted 3 weeks ago
0.0 - 4.0 years
2 - 6 Lacs
Bengaluru
Work from Office
**"Apply Once, Access the Best Call Center Jobs in Bangalore through JobShop!"** - Why limit yourself to one job opportunity? With JobShop, you can apply once and access call center roles from multiple leading companies in Bangalore. We partner with the best to offer competitive pay, excellent benefits, and career advancement for freshers and experienced professionals alike. - Start a fulfilling career in BPO with Indias largest recruitment network for call centers. Apply now and step into a brighter future! Job Details: 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) For More Details Call HR John- 6362028414 or 9964080000 or visit jobshop.ai to explore other open positions with us
Posted 3 weeks ago
0.0 years
2 - 3 Lacs
Pune
Work from Office
Hiring for International Voice KPO Night Shift Sat Sun off Fresher: 20k + Upto 7k incentives No Customer support and no sales Simple verification voice process Call or whatsapp Husain 7990477483 or Simran 8126162413
Posted 3 weeks ago
0.0 years
2 - 3 Lacs
Pune
Work from Office
Hiring for International Voice KPO Night Shift Sat Sun off Fresher: 20k + Upto 7k incentives No Customer support and no sales Simple verification voice process Call or whatsapp Husain 7990477483 or Simran 8126162413
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Mallapur, Hyderabad, Uppal
Work from Office
Chemveda Life Sciences is hiring for Supply Chian analyst(Freshres), If you are a recent graduate with a passion for Chemistry and a knack for data analysis using Power BI ? We're looking for a motivated and analytical individual to join our Supply Chain team as an Entry-Level Supply Chain Analyst. This is an excellent opportunity to apply your scientific understanding and data visualization skills to optimize our supply chain operations. Responsibilities: Data Collection & Analysis: Gather and analyze supply chain data related to chemical raw materials, production, inventory, and logistics using various internal systems. Power BI Dashboard Development: Design, develop, and maintain interactive Power BI dashboards and reports to visualize key supply chain metrics and identify areas for improvement. Chemical Inventory Management Support: Assist in monitoring and analyzing chemical inventory levels, identifying potential stock-outs or overages, and supporting inventory optimization initiatives. Quality Assurance & Compliance (Chemistry Focus): Collaborate with quality control teams to ensure compliance with chemical handling, storage, and transportation regulations. Analyze data to identify potential quality issues related to chemical inputs or outputs. Supplier Performance Monitoring: Support the evaluation of supplier performance, especially for chemical raw material suppliers, by analyzing delivery times, quality, and cost data. Process Improvement: Identify and propose improvements to existing supply chain processes, leveraging your understanding of chemical properties and data analysis. Cross-functional Collaboration: Work closely with procurement, production, quality control, and sales teams to ensure seamless supply chain operations. Reporting: Prepare regular and ad-hoc reports for management on supply chain performance and key metrics. Qualifications: Bachelor's degree in Chemistry, Chemical Engineering, or a related scientific field. Demonstrated proficiency in Power BI for data visualization, dashboard creation, and report generation (e.g., through academic projects, internships, or personal projects). Strong analytical and problem-solving skills with the ability to interpret complex data sets. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Proficiency in Microsoft Excel (e.g., VLOOKUPs, pivot tables, formulas). A keen eye for detail and a commitment to accuracy. Ability to work independently and as part of a team in a fast-paced environment.
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 3 weeks ago
0.0 years
2 - 3 Lacs
Madurai, Tirunelveli, Thoothukudi
Work from Office
Good typing skills Document accurate and required information Attention to detail and the ability to multi task Problem-Solving Abilities: Capable of identifying issues and developing effective solutions. Fresher only can apply Required Candidate profile Age below 28 yrs Degree must be completed good communication in typing skills Fresher only can apply
Posted 3 weeks ago
0.0 years
2 - 3 Lacs
Tirunelveli, Coimbatore, Thoothukudi
Work from Office
Good typing skills Document accurate and required information Attention to detail and the ability to multi task Problem-Solving Abilities: Capable of identifying issues and developing effective solutions. Fresher only can apply Required Candidate profile Age below 28 yrs Degree must be completed good communication in typing skills Fresher only can apply
Posted 3 weeks ago
2.0 - 3.0 years
3 - 6 Lacs
New Delhi, Gurugram
Work from Office
Hiring For US / UK Travel BPO With Meta / PPC Call Experience Cruise/ Flight Sales Experience must Fluent English communication Open For immediate joining and rotational shift must "No other Process Experience can apply Call Shristi 7838882457 Required Candidate profile Below Mentioned Current profile and Salary Brackets Customer Support- 30 to 45 k Sales - 40 to 65 k ( PPC/Meta/ Cruise) SEO - 30 k QA - upto 35 k Perks and benefits Both side transport Meal incentive
Posted 3 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Pune
Work from Office
International Voice Process Any graduate fresher can apply (after 2020 passout) CTC-20K + Variables WFO-5 days working Night Shifts Immediate Joiner Both side cab Location-Hinjewadi, Pune Contact- HR Gaurav-9653852049 HR Rakhi-9772623275 Required Candidate profile Candidate should have good command on english Candidate should be comfortable with night shifts
Posted 3 weeks ago
0.0 - 4.0 years
3 - 5 Lacs
Hyderabad
Work from Office
JOB DESCRIPTION This role involves delivering exceptional customer service, primarily through inbound calls, addressing inquiries about healthcare policy provisions from employer-provided plans. Outbound calls are also conducted as dictated by client-specific processes. Work-Life Balance : Enjoy a 5-day work week with 2 rotational days off Global Shift Alignment: Work primarily during US business hours. Compensation & Perks: Competitive annual CTC ranging from 3 lakh to 5.5 lakhs per annum Free transportation service available for commutes within a 30km radius Education High School Diploma or equivalent required or any degree preferred. Experience We are hiring both fresher and experienced (should possess exceptionally great communication skills in English ) Skills & Knowledge Fluent in business English (written and spoken). Key Responsibilities Include : Information Delivery: Providing accurate and comprehensive benefits and claims information to customers. Query Resolution: Responding to telephone requests concerning policy coverage, claim status, and other policy-related inquiries. Research & Support: Researching and discussing options regarding various aspects of an insured's policy and provider information, such as claim status and PDP application status. System Navigation: Efficiently accessing and utilizing multiple electronic systems to provide complete and accurate responses. Claim Adjustments: Researching and executing correct procedures for sending notifications when claim adjustments are necessary. Relationship Management: Enhancing and strengthening the relationship between the customer and MetLife. Provider Interaction: Clearly understanding and responding to providers in a dynamic, fast-paced environment, while promoting MetLife's quality image. Professional Conduct: Performing all responsibilities consistently and professionally, utilizing strong verbal, interpersonal, and quality service skills. Multichannel Support: Handling inbound customer calls courteously, timely, and professionally, including managing inquiries via email and live chat. Active Listening & Problem Solving: Actively listening to customers, understanding their needs, and resolving issues effectively. Escalation Management: Escalating customer issues to appropriate staff and management for resolution as needed. First Call Resolution: Ensuring first call resolution through effective problem-solving and call handling. Process Adherence: Strictly following client program processes and performing all tasks courteously and professionally. Knowledge Utilization: Utilizing knowledge base resources and training to accurately answer customer questions. Record Keeping: Creating and maintaining accurate customer records with detailed call information. Documentation: Accurately documenting call resolutions in the appropriate systems. Financial Compliance: Strictly adhering to client processes for handling financial issues and inquiries. Confidentiality: Complying with all requirements concerning confidential and personal information. Policy Adherence: Following all required scripts, policies, and procedures. Schedule Compliance: Adhering to all attendance, work schedule, and scheduled training requirements. Rounds of Interview: HR Screening Online Assessment Manual Voice Assessment Operations Interview Please ensure that you are mentioning Job Posting on the CV when you come for the walk in interview.
Posted 3 weeks ago
0.0 - 3.0 years
4 - 9 Lacs
Bengaluru, Delhi / NCR, Mumbai (All Areas)
Work from Office
Our client,a top MNC is hiring freshers for tech/non tech roles. Candidates looking for jobs in software development and non tech roles like sales, marketing, Analyst, digital marketing client engagement, HR etc can apply.
Posted 3 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Mumbai, Mumbai Suburban, Thane
Work from Office
- Customer Support Associate - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs. - Should be flexible in 24*7 shifts Required Candidate profile Fresher can apply. - Graduate / Undergraduate. - Should have good communication skills. - Immediate Joiner -0-4 years of experience in BPO/Call Centre environment handling international voice process. Perks and benefits One way cab facility. 5 days working and 2 offs
Posted 3 weeks ago
0.0 - 5.0 years
0 - 3 Lacs
Mumbai, Thane
Work from Office
- Customer Support Associate - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs. - Should be flexible in 24*7 shifts Required Candidate profile Fresher can apply. - Graduate / Undergraduate. - Should have good communication skills. - Immediate Joiner
Posted 3 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Bharuch
Work from Office
Best Salary 15K to 21K + Incentives for Freshers (MBA/BBA/BCOM/MCOM/MSC/BSC) 9AM to 7PM Job Timing, Interested Wapp me on 9727755486 DIRECTLY COME TO OUR OFFICE with YR CV@ SDP HR SOLUTION 610,GOLDEN SQUARE ABOVE RAJHANS CINEMA ABC CIRCLE BHARUCH Required Candidate profile . Good Personality Excellent time management & communication Skills Interested WhatsApp me on 9727755486 & Visit Our Office Share Resume on sdphrsolution@gmail.com with Subject: Female SDP . Perks and benefits Best CTC in Bharuch City.Fluent English & PC Skill
Posted 3 weeks ago
0.0 - 4.0 years
2 - 4 Lacs
Noida, Ghaziabad, Faridabad
Work from Office
Urgent Required any fresher graduate candidates for pay roll banking profile. candidate must be having good communication skill and good knowledge of computer. We have opening in Banking sector . back office, branch handlind ,acquestion manager.etc
Posted 3 weeks ago
0.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 14th July 2025 (Monday) || Ahmedabad Location Date: 14-July-2025 (Monday) MS Teams meeting ID: 483 415 065 980 5 MS Teams Passcode: 6p72Vu6t Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.
Posted 3 weeks ago
0.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate Fresher or Exp with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 3 weeks ago
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