Fresher Graduates - Hospitality /Venue Executive

About the Role

A Venue Executive is responsible for managing the operations and customer experience of the sports facilities he or she is assigned to.

Some highlights of the role include:

• To ensure all bookings, payments and addons are being managed on the App.
• Greeting, interacting with customers, answering to their queries and creating a positive environment at the sports facility for the customers .
• Being responsible for the infrastructure readiness of a sports facility and reporting to the Venue Manager in a timely manner.
• He / she will be responsible to work with the team for maintenance and upkeep of the facility.
• Ensuring hygiene is top class and all utilities (water, electricity, washroom, CCTV, changing rooms, vending machines, playing area) are properly functioning.
• To develop an expertise in the tools that are used to manage operations
• To ensure branding and signages are installed well and is enhancing the ambience of the facility.
• To ensure equipment is readily available for the customers.
• Work with the managers directly to implement policies and follow them.
• Represent the company with high ownership, integrity and professionalism.

Qualifications & Requirements:

• Graduate in any field & Basic interest in sport.
• Functional understanding of technology.
• Conversant in Hindi. English is a bonus. (conversational knowledge of regional languages as per location is also a plus).
• Very high in integrity, punctuality and great at customer service.
• Past experience in the event management and hospitality industry, including hotels, retail, QSRs, facility management is preferred.

Benefits:

• Competent Salary with great working environment
• ESI, PF and other statutory benefits for all employees
• Incentives for overtime & extra days worked

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person