Fresh Start, Bright Future! We're Hiring!

0 - 4 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Service professional, you will be responsible for providing support and assistance to customers in a timely and efficient manner. This role requires excellent communication skills, patience, and the ability to handle various customer inquiries and issues effectively. Key Responsibilities: - Interact with customers via phone, email, or in person to provide information and resolve any issues or concerns they may have - Maintain a positive and professional attitude while assisting customers with their inquiries - Keep detailed records of customer interactions and transactions for future reference - Collaborate with other team members to ensure customer satisfaction and retention - Stay updated on product knowledge and company policies to provide accurate information to customers Qualifications Required: - Strong communication skills, both verbal and written - Excellent problem-solving abilities and attention to detail - Ability to multitask and prioritize tasks effectively - Previous experience in customer service is preferred but not required - Proficiency in using customer service software and MS Office applications,

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