Franchise Support Manager

ICA Edu Skills is looking for a Franchise Support Manager to join their team in Mumbai. As a Franchise Support Manager, you will play a key role in developing and implementing effective franchise marketing strategies, evaluating and supporting franchisee performance, conducting market research to identify new opportunities, and building strong relationships with existing franchise partners. You will also be responsible for organizing training programs, assisting in operational management, monitoring performance metrics, and managing the franchise budget. Additionally, you will work closely with the legal team on franchise agreements and compliance issues, facilitate communication between franchisors and franchisees, and lead recruitment initiatives to expand the network. The ideal candidate for this role should be a Graduate or Postgraduate with 2-5 years of work experience in Franchise Expansion, Franchise Network, Channel Expansion, B2B Sales, and Client Acquisition. You should have proficiency in explaining business models to SMEs, Investors, and Distributors from diverse backgrounds, exceptional communicational and interpersonal skills, strong sales and negotiation skills, and the ability to thrive in a fast-paced, target-driven environment. Candidates with experience in the Education Industry will be preferred. Key Responsibilities: - Develop and implement effective franchise marketing strategies. - Evaluate and support franchisee performance to ensure compliance with brand standards. - Conduct market research to identify new franchise opportunities. - Build and maintain strong relationships with existing franchise partners. - Organize and lead training programs for new and existing franchisees. - Assist franchisees in operational management and troubleshooting. - Monitor KPIs and performance metrics for franchise operations. - Create and manage the franchise budget, projecting operational costs and revenue. - Coordinate with the legal team on franchise agreements and compliance issues. - Facilitate ongoing communication between franchisors and franchisees. - Prepare and deliver presentations on performance and market insights. - Develop and implement operational manuals and training materials. - Lead franchise recruitment initiatives to expand the network. - Ensure that franchisees adhere to operational protocols and best practices. - Manage conflict resolution effectively within franchisee relationships. If you meet the qualifications and requirements for this role and are comfortable with travelling to the entire south zone, possess 2-5 years of sales experience, and are proficient in either Kannada, Telegu, or Malayalam, we encourage you to apply by sending your CV to rupsha.debnath@icagroup.in or contacting 9230993585. This is a full-time, permanent position with a CTC ranging from 3.5 lac to 4.7 lac per annum. The work location is in person in Mumbai. Industry Type: Education Location: South Zone Department: Sales & Marketing Role: Franchise Support and Development Benefits: - Health insurance - Provident Fund Schedule: - Day shift - Fixed shift Application Question(s): - Have to be comfortable with travelling to the entire south zone. - How many years of sales experience you are holding - Candidate must know either of the language: Kannada, Telegu, Malayalam,