Food and Beverages In-charge

Roles & Responsibilities

The Role of a Food and Beverages In-charge at Manipal Hospitals

As the Food and Beverages In-charge at Manipal Hospitals, you will play a critical role in ensuring the nutritional needs of patients, staff, and visitors are met. Your responsibilities will include overseeing the food service operations, managing the F&B staff, and implementing policies and procedures to maintain high standards of quality, safety, and customer satisfaction.

Key Responsibilities:

1. Menu Planning and Development: You will be responsible for creating nutritious and appealing menus for patients, staff, and visitors. This includes accommodating special dietary needs and preferences, as well as adhering to budgetary constraints and regulatory requirements.

2. Food Procurement and Inventory Management: You will oversee the procurement of food and beverages, as well as the management of inventory levels to minimize waste and ensure freshness. This involves establishing relationships with suppliers, conducting price negotiations, and monitoring product quality.

3. Kitchen and Dining Area Management: You will work closely with the kitchen and dining area staff to ensure efficient and hygienic food preparation, storage, and service. This includes enforcing proper sanitation and safety protocols, as well as implementing measures to optimize workflow and minimize wait times.

4. Staff Training and Supervision: You will lead a team of F&B staff, providing training, guidance, and support to ensure that they deliver exceptional service. This may involve scheduling, performance evaluations, and disciplinary action when necessary.

5. Customer Service and Satisfaction: You will be responsible for monitoring customer feedback and addressing any concerns or complaints in a timely and effective manner. This includes maintaining a hospitable and professional environment while upholding the hospital's values and standards.

6. Compliance and Reporting: You will ensure that all food service operations comply with regulatory standards, including health and safety regulations, as well as internal policies and procedures. You will also be responsible for maintaining accurate records and producing reports as needed.

Overall, the Food and Beverages In-charge at Manipal Hospitals plays a vital role in contributing to the overall well-being and satisfaction of patients, staff, and visitors. Success in this role requires strong leadership, organizational, and communication skills, as well as a passion for providing high-quality food and beverage services in a healthcare setting.