Food and Beverage Server

Nidhaana - Cafe

0 years

1 - 2 Lacs

yelahanka bengaluru karnataka

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

serving customer service in-person restaurant experience

Work Mode

On-site

Job Type

Full Time

Job Description

Position Overview

As a Café Service Associate, you will be the face of our establishment, ensuring that every guest enjoys a warm, welcoming, and memorable dining experience. Your role encompasses taking and delivering orders, maintaining a clean environment, and fostering positive relationships with customers.

Key Responsibilities

Customer Engagement: Greet and seat guests promptly, offering menus and informing them of daily specials.
Order Management: Accurately take food and beverage orders, relay them to the kitchen, and serve items in a timely manner.
Product Knowledge: Stay informed about menu items, ingredients, and preparation methods to answer customer inquiries effectively.
Sales & Upselling: Promote and upsell menu items, including beverages and desserts, to enhance the dining experience.
Payment Processing: Handle cash and electronic transactions accurately, providing receipts and processing payments efficiently.
Cleanliness & Organization: Maintain a clean and organized dining area, including setting and clearing tables, and ensuring restrooms are tidy.
Team Collaboration: Work closely with kitchen and bar staff to ensure smooth operations and timely service.
Customer Feedback: Address customer concerns or complaints professionally, escalating issues to management when necessary.
Compliance: Adhere to health and safety regulations, including proper food handling and sanitation practices.

Job Type: Full-time

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

Food provided

Work Location: In person

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