Food and Beverage Server

0 years

0 Lacs

Posted:1 month ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position Overview As a Café Service Associate, you will be the face of our establishment, ensuring that every guest enjoys a warm, welcoming, and memorable dining experience. Your role encompasses taking and delivering orders, maintaining a clean environment, and fostering positive relationships with customers. Key Responsibilities Customer Engagement : Greet and seat guests promptly, offering menus and informing them of daily specials. Order Management : Accurately take food and beverage orders, relay them to the kitchen, and serve items in a timely manner. Product Knowledge : Stay informed about menu items, ingredients, and preparation methods to answer customer inquiries effectively. Sales & Upselling : Promote and upsell menu items, including beverages and desserts, to enhance the dining experience. Payment Processing : Handle cash and electronic transactions accurately, providing receipts and processing payments efficiently. Cleanliness & Organization : Maintain a clean and organized dining area, including setting and clearing tables, and ensuring restrooms are tidy. Team Collaboration : Work closely with kitchen and bar staff to ensure smooth operations and timely service. Customer Feedback : Address customer concerns or complaints professionally, escalating issues to management when necessary. Compliance : Adhere to health and safety regulations, including proper food handling and sanitation practices. Job Type: Full-time Pay: ₹14,000.00 - ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

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