Floor Manager (Clothing Company)

As a Staff Manager, your primary responsibility will be staff leave management, task assignment, and ensuring minimum staff levels are maintained. You will be required to plan, organize, and achieve team building activities and games to promote team cohesion and meet section targets. Your role will involve guiding, monitoring, and motivating team members to achieve individual sales targets. You will be responsible for receiving and reviewing daily Staff DWM reports, verifying daily sales target scorecards, and planning shop tours while ensuring staff assistance with sales activities. Monitoring and obtaining 2-hour reports from the sales team for submission to the sales head, maintaining Bin cards, and overseeing visual merchandising activities are crucial aspects of your duties. Additionally, supporting sales staff to increase average bill quantity and value, conducting new staff induction and training, and organizing staff one-on-one meetings will be part of your responsibilities. Handling staff grievances, analyzing competitors and submitting reports to management, ensuring compliance with housekeeping norms, and conducting periodic section staff meetings for product, people, and sales discussions are essential tasks within your role. You will be required to prepare and submit WRM and MRM reports, follow your goal sheet, make customer offers through telecalling, and execute assigned work efficiently without the need for follow-ups. Ensuring 100% customer satisfaction daily, discussing with the purchase incharge and purchase associate for 15 minutes, and maintaining high standards of customer service are key expectations. This is a full-time position with a day shift schedule and requires in-person work at the designated location.,