2 - 6 years

0 Lacs

Posted:13 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an individual in this role, you will be responsible for coordinating order processing, delivery, and returns of customer orders. Your primary focus will be to ensure the fulfillment of customers" orders through store pick or delivery service. Additionally, you will be required to execute activities driven by data analytics and implement e-commerce activities. Key Responsibilities: - Coordinate order processing, delivery, and returns of customer orders. - Ensure fulfillment of customers" orders via store pick or delivery service. - Execute activities driven by data analytics. - Implement e-commerce activities. - Manage a diverse service environment. - Manage operations for good service. - Ensure service quality and customer satisfaction. - Prepare insights report on data-mining outcome. - Promote good service performance. - Provide specialized knowledge and insights for the development of technology strategy. - Track and report the business outcome of data-driven insights. Qualifications Required: - Experience in E-Commerce: 2 years In addition to the mentioned responsibilities and qualifications, the company offers benefits such as health insurance, leave encashment, and Provident Fund. The job type for this role is Full-time and Permanent, with the work location being in person.,

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