Key Responsibilities: Make outbound calls to potential customers to generate leads or sales. Answer incoming calls and respond to customer inquiries. Explain products/services clearly and persuasively. Keep records of customer interactions, follow-ups, and outcomes. Maintain and update customer database regularly. Meet daily, weekly, and monthly call and conversion targets. Requirements: Minimum qualification: [Graduate preferred] Good communication and interpersonal skills. Proficient in [English/Hindi] Basic computer knowledge Prior experience in telecalling, telesales, or customer support. Minimum 1 year of experience required Job Type: Full-time Pay: ₹8,468.80 - ₹24,238.33 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person
Shift time: 3:00 PM - 12:00 AM Male Candidate must be preferred... Responsibilities: * Develop high-quality, engaging content across various formats, including blog posts, articles, social media, and more * Conduct thorough research to stay up-to-date on industry trends, topics, and competitor activity * Collaborate with the design and creative teams to ensure seamless integration of content and visuals * Create content calendars, plan, and execute content strategies to achieve marketing goals * Edit and proofread content to ensure accuracy, consistency, and quality * Work closely with the marketing team to understand campaign goals, target audience, and messaging * Stay adaptable and open to feedback, willing to revise and refine content as needed Qualifications: * 8+ years of experience in content writing, preferably in the marketing industry * Proven track record of producing high-quality, engaging content * Strong research and analytical skills, with the ability to stay up-to-date on industry trends * Excellent writing, editing, and proofreading skills * Ability to work independently, with minimal supervision, and as part of a team * Strong understanding of content marketing principles and strategies * Proficiency in content management systems, with the ability to learn new tools quickly Immediate Joiners are preferred... Job Type: Full-time Pay: ₹29,999.00 - ₹79,999.00 per month Schedule: Evening shift Work Location: In person
Shift time: 3:00 PM - 12:00 AM Male candidate must be preferred... Responsibilities: * Develop and execute comprehensive SEO strategies to boost website rankings, traffic, and conversions * Conduct thorough keyword research, technical audits, and competitor analysis to inform optimization decisions * Collaborate with cross-functional teams (Content, Dev, and Marketing) to implement SEO recommendations and ensure synergy * Analyze and report on key SEO metrics, using data to identify opportunities for improvement and measure campaign success * Stay up-to-date with search engine algorithm updates, industry trends, and emerging technologies to maintain our competitive edge * Lead and mentor junior SEO team members to enhance their skills and knowledge Qualifications: * 8+ years of experience in SEO, with a proven track record of driving significant traffic and ranking improvements * In-depth knowledge of search engine algorithms, keyword research tools, and technical SEO best practices * Proficiency in Google Analytics, Search Console, and SEMrush (or equivalent tools) * Strong data analysis and problem-solving skills, with the ability to interpret complex data sets and develop actionable insights * Excellent communication and project management skills, with experience in leading and collaborating with cross-functional teams * Bachelor's degree in marketing, Computer Science, or a related field Immediate joiners are preferred... Job Type: Full-time Pay: ₹29,999.00 - ₹69,999.00 per month Schedule: Evening shift Work Location: In person
Experience: 4 Years+ Location: Mohali Shift Time: 7:00 PM - 4:30 AM Responsibilities Provide high-level support for customers, managing inquiries through multiple channels including phone, email, and chat. Resolve complex customer issues in a timely manner, ensuring customer satisfaction and retention. Analyze customer interactions and feedback to identify trends and opportunities for service improvement. Collaborate with other departments, such as product management and engineering, to provide feedback and influence product development. Develop and maintain support documentation, FAQs, and training materials to improve service efficiency. Monitor key performance indicators (KPIs) and prepare reports on support team performance and customer satisfaction. Requirements Bachelor's degree in Business Administration, Communications, or a related field. Minimum of 5 years of experience in customer support or a related field. Exceptional problem-solving skills and the ability to think critically under pressure. Strong communication and interpersonal skills, with a commitment to service excellence. Proficiency in customer support software and tools, CRM systems, and Microsoft Office Suite. Ability to work independently as well as collaboratively in a team environment. Experience in analysing data and generating reports to drive actionable insights. Experience within Logistic Industry will be plus point. Immediate Joiner is preferred... Job Type: Full-time Pay: ₹15,187.11 - ₹49,000.00 per month Schedule: Night shift Work Location: In person
Shift time: 3:00 PM - 12:00 AM Location: Mohali Responsibilities: * Develop high-quality, engaging content across various formats, including blog posts, articles, social media, and more * Conduct thorough research to stay up-to-date on industry trends, topics, and competitor activity * Collaborate with the design and creative teams to ensure seamless integration of content and visuals * Create content calendars, plan, and execute content strategies to achieve marketing goals * Edit and proofread content to ensure accuracy, consistency, and quality * Work closely with the marketing team to understand campaign goals, target audience, and messaging * Stay adaptable and open to feedback, willing to revise and refine content as needed Qualifications: * 8+ years of experience in content writing, preferably in the marketing industry * Proven track record of producing high-quality, engaging content * Strong research and analytical skills, with the ability to stay up-to-date on industry trends * Excellent writing, editing, and proofreading skills * Ability to work independently, with minimal supervision, and as part of a team * Strong understanding of content marketing principles and strategies * Proficiency in content management systems, with the ability to learn new tools quickly Immediate Joiners are preferred... Job Type: Full-time Pay: ₹25,000.00 - ₹99,000.00 per month Work Location: In person
Shift time: 3:00 PM - 12:00 AM Location: Mohali Responsibilities: * Develop and execute comprehensive SEO strategies to boost website rankings, traffic, and conversions * Conduct thorough keyword research, technical audits, and competitor analysis to inform optimization decisions * Collaborate with cross-functional teams (Content, Dev, and Marketing) to implement SEO recommendations and ensure synergy * Analyze and report on key SEO metrics, using data to identify opportunities for improvement and measure campaign success * Stay up-to-date with search engine algorithm updates, industry trends, and emerging technologies to maintain our competitive edge * Lead and mentor junior SEO team members to enhance their skills and knowledge Qualifications: * 8+ years of experience in SEO, with a proven track record of driving significant traffic and ranking improvements * In-depth knowledge of search engine algorithms, keyword research tools, and technical SEO best practices * Proficiency in Google Analytics, Search Console, and SEMrush (or equivalent tools) * Strong data analysis and problem-solving skills, with the ability to interpret complex data sets and develop actionable insights * Excellent communication and project management skills, with experience in leading and collaborating with cross-functional teams * Bachelor's degree in marketing, Computer Science, or a related field Immediate joiners are preferred... Job Type: Full-time Pay: ₹25,000.00 - ₹110,000.00 per month Work Location: In person
Experience: 3 Years+ Location: Mohali Shift time: 7:00 PM - 4:30 AM Key Responsibilities: Provide top-notch customer support via phone, email, and chat to our Canadian clients, addressing their queries and concerns related to logistics services. Lead a team of customer support representatives, guiding and mentoring them to achieve service excellence. Analyze customer feedback, identify trends, and suggest process improvements to enhance overall customer experience. Collaborate with internal stakeholders to resolve complex customer issues, escalating when necessary. Meet or exceed customer satisfaction targets, metrics, and performance goals. Requirements: 3+ years of experience in customer support, preferably in a leadership role. Proven track record of delivering high-quality customer service in a fast-paced environment. Excellent communication, interpersonal, and problem-solving skills. Ability to work a night shift (7:00 PM to 4:30 AM) and adapt to a dynamic work environment. Strong knowledge of logistics services and operations (an asset) Immediate Joiner is preferred... Job Types: Full-time, Permanent Pay: ₹15,187.11 - ₹55,000.00 per month Work Location: In person
As an experienced Customer Support Lead, you will be responsible for providing exceptional customer service to our Canadian clients regarding logistics services. You will lead a dedicated team of customer support representatives, ensuring service excellence through effective guidance and mentoring. By analyzing customer feedback, you will identify trends and recommend process enhancements to elevate the overall customer experience. Collaboration with internal stakeholders will be key in resolving complex customer issues, with a focus on meeting or exceeding customer satisfaction targets, metrics, and performance goals. Your 3+ years of customer support experience, preferably in a leadership capacity, will be crucial in delivering high-quality service in a fast-paced environment. Your excellent communication, interpersonal, and problem-solving skills will enable you to excel in this role. The ability to work the night shift from 7:00 PM to 4:30 AM and adapt to a dynamic work environment is essential. A solid understanding of logistics services and operations will be advantageous. We prefer candidates who can join immediately for this full-time, permanent position based in Mohali. If you meet the above requirements and are eager to lead a team in providing top-notch customer support, we encourage you to apply for this exciting opportunity.,
Shift time: 3:00 PM - 12:00 AM Location: Mohali Responsibilities: Develop high-quality, engaging content across various formats, including blog posts, articles, social media, and more. Conduct thorough research to stay up-to-date on industry trends, topics, and competitor activity. Collaborate with the design and creative teams to ensure seamless integration of content and visuals. Create content calendars, plan, and execute content strategies to achieve marketing goals. Edit and proofread content to ensure accuracy, consistency, and quality. Work closely with the marketing team to understand campaign goals, target audience, and messaging. Stay adaptable and open to feedback, willing to revise and refine content as needed. Qualifications: 8+ years of experience in content writing, preferably in the marketing industry. Proven track record of producing high-quality, engaging content. Strong research and analytical skills, with the ability to stay up-to-date on industry trends. Excellent writing, editing, and proofreading skills. Ability to work independently, with minimal supervision, and as part of a team. Strong understanding of content marketing principles and strategies. Proficiency in content management systems, with the ability to learn new tools quickly. Immediate Joiners are preferred... Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹99,000.00 per month Work Location: In person
As a Sales Manager, your primary objective will be to develop, execute, and oversee a business strategy that emphasizes growth and positive customer ratings. You will be responsible for maintaining positive professional relationships with clients, utilizing financial techniques to enhance sales revenue, and monitoring sales progress to ensure the achievement of corporate goals. Additionally, you will track all business-related invoices and provide training to sales professionals to enhance their skills. Your responsibilities will include conducting high-level industry research to create effective sales solutions, promoting the company's products or services to potential clients, participating in collaborative business meetings with key stakeholders, offering continuous and constructive feedback to salespeople, reviewing sales contracts for compliance with legal and corporate standards, and engaging with clients to address inquiries about the company's offerings. To excel in this role, you should ideally possess experience in managing sales or marketing teams, demonstrate sharp negotiation and networking skills, exhibit strong organizational and problem-solving abilities, and have an educational background in business, marketing, or finance. This position is full-time and permanent, requiring in-person work at the designated location. If you are a proactive and results-driven individual with a passion for driving sales growth and fostering client relationships, we invite you to apply for this opportunity and contribute to our dynamic sales team.,
Shift time: 6:30 PM - 2:30 PM Location: Mohali Responsibilities: Analyze and interpret complex data sets to identify trends, opportunities, and challenges. Develop and maintain databases, data systems, and data processes to ensure data quality and integrity. Create reports, dashboards, and visualizations to communicate insights to stakeholders. Collaborate with cross-functional teams to integrate data insights into business strategies. Stay up to date with industry trends and emerging technologies in data analysis. Qualifications: Bachelor/master's degree in computer science, or related field. Strong analytical and problem-solving skills. Proficiency in Microsoft Office, particularly Excel, and data analysis tools like SQL, Tableau., or Power BI. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and prioritize multiple projects. Immediate Joiner is preferred... Job Types: Full-time, Permanent, Fresher Pay: ₹10,210.14 - ₹25,000.00 per month Work Location: In person
Shift time: 6:30 PM - 2:30 PM Location: Mohali Responsibilities: Analyze and interpret complex data sets to identify trends, opportunities, and challenges. Develop and maintain databases, data systems, and data processes to ensure data quality and integrity. Create reports, dashboards, and visualizations to communicate insights to stakeholders. Collaborate with cross-functional teams to integrate data insights into business strategies. Stay up to date with industry trends and emerging technologies in data analysis. Qualifications: Bachelor/master's degree in computer science, or related field. Strong analytical and problem-solving skills. Proficiency in Microsoft Office, particularly Excel, and data analysis tools like SQL, Tableau., or Power BI. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and prioritize multiple projects. Immediate Joiner is preferred... Job Types: Full-time, Permanent, Fresher Pay: ₹10,265.90 - ₹19,999.00 per month Work Location: In person
Location: Mohali Shift time: 9:30 PM - 6:30 AM Working days: 6 days a week as per roster chart Including Saturday and Sunday. Key Responsibilities: Provide top-notch customer support via phone, email, and chat to our Canadian clients, addressing their queries and concerns related to logistics services. Lead a team of customer support representatives, guiding and mentoring them to achieve service excellence. Analyze customer feedback, identify trends, and suggest process improvements to enhance overall customer experience. Collaborate with internal stakeholders to resolve complex customer issues, escalating when necessary. Meet or exceed customer satisfaction targets, metrics, and performance goals. Requirements: 3+ years of experience in customer support, preferably in a leadership role. Proven track record of delivering high-quality customer service in a fast-paced environment. Excellent communication, interpersonal, and problem-solving skills. Ability to work a night shift (7:00 PM to 4:30 AM) and adapt to a dynamic work environment. Strong knowledge of logistics services and operations (an asset) Immediate Joiner are preferred... Job Types: Full-time, Permanent Pay: ₹19,999.00 - ₹49,999.00 per month Work Location: In person