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Firstsource is hiring - Servicing US Mortgage

Firstsource is hiring - Servicing US Mortgage

Firstsource

1 - 6 years

1 - 4 Lacs

Hyderabad Bengaluru

Posted:3 months ago| Platform:

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Skills Required

US Mortgage Loan Servicing Loan Origination Loss Mitigation Us Banking Loan Setup

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Manage day-to-day servicing activities for a portfolio of US residential mortgage loans. Process mortgage payments, payoffs, escrow analysis, and account maintenance. Handle customer service inquiries related to billing, payments, escrow, taxes, insurance, and amortization schedules. Monitor delinquent accounts, send notices, and assist with loss mitigation processes when necessary. Coordinate with tax authorities, insurance companies, and internal departments to ensure timely payment and account accuracy. Ensure compliance with all federal and state regulations including RESPA, TILA, CFPB guidelines, and investor requirements (Fannie Mae, Freddie Mac, FHA, VA, etc.). Review and interpret servicing guidelines, investor rules, and client instructions. Maintain accurate records and perform data entry into mortgage servicing systems (e.g., MSP, Black Knight). Support audits and reporting requirements as needed. Qualifications: Education & Experience: Bachelors degree in Finance, Business, or a related field (preferred). 2+ years of experience in US mortgage servicing, preferably in a banking or financial institution. Experience with mortgage servicing platforms (MSP, Black Knight, LoanServ, etc.). Skills & Competencies: Strong knowledge of US mortgage regulations and servicing requirements. Excellent analytical and problem-solving skills. Effective verbal and written communication skills. High attention to detail and organizational skills. Ability to work independently and as part of a team in a fast-paced environment. Proficient in Microsoft Office (Excel, Word, Outlook). SHARE YOUR CV TO HR MANSI- 9008962148

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Firstsource is hiring - Servicing US Mortgage