4-5 years of experience in Zoho CRM customization, configuration, and administration. Strong understanding of CRM best practices and business processes. Experience with Zoho CRM automation, workflows, and API integrations. Familiarity with Zoho Suite (Zoho Desk, Zoho Analytics, Zoho Campaigns, etc.) is a plus. Proficiency in reporting, data analysis, and creating custom reports and dashboards. Strong problem-solving, troubleshooting, and analytical skills. Excellent communication skills, with the ability to work effectively with both technical and non-technical teams. Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
Company Description FirstCron is a leading provider of IT services, consulting, and business solutions, dedicated to empowering organizations through innovative technology and strategic guidance. We support some of the largest businesses across the United States in navigating complex digital transformations and achieving sustainable growth. With expertise spanning a wide range of industries, FirstCron delivers tailored solutions that enhance operational efficiency, drive innovation, and create lasting value. Role Description This is a full-time remote role for a Paycom Consultant. The Paycom Consultant will be responsible for implementing and configuring Paycom solutions for clients, providing training and support, and ensuring seamless integration with existing systems. Day-to-day tasks include analyzing client needs, creating custom solutions, troubleshooting issues, and offering strategic advice to optimize the use of Paycom software. Qualifications Experience with Paycom software implementation, configuration, and support Strong understanding of payroll, HR, and benefits administration functions Skills in customer service, client training, and issue resolution Excellent analytical, problem-solving, and communication skills Ability to work independently and remotely Experience in IT consulting, project management, or related field Bachelor's degree in Information Technology, Business, or related field is preferred Certification in Paycom related courses or relevant experience is a plus