Managing day-to-day activities SERVICENOW operations. Responsible to monitor all escalated pending tickets and resolve within defined SLA Must have depth knowledge Active Directory DNS DHCP LDAP Authentication Moving user and computer objects from one OU to another

Good Knowledge of GPO and User administration, Adding / Deleting user and group Troubleshooting server performance issues

- Memory, CPU and disk extensions as per requirements in Vcenter File modifications, changing file Permissions, Ownership and Groups VMware vSphere VMware vCenter Server VMware ESXi Virtualized Environment Optimization Patching ESXI Host VMware Storage, V- Motion and backup knowledge required Must have depth knowledge Creating HA and DRS Clusters and implemented FT Perform timely Patch management as per the Schedule using SCCM Basic knowledge PowerShell

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